Product Manager, Emerging Technologies - AI

About Quilt Software

Quilt Software empowers small local businesses, such as specialty cheese shops and family-owned jewelry stores, by providing tailored software solutions that enable them to compete effectively. Last year, our software supported over 14,000 shops, driving more than $2 billion in sales through our industry-focused products.

If you are passionate about strengthening local retail businesses and enjoy working with innovative software, we invite you to join our mission to help Main Street flourish.

Role Overview

We are seeking a Product Manager to lead initiatives at the convergence of AI and retail point-of-sale platforms. This role involves close collaboration with engineering, design, customers, and business stakeholders to discover opportunities, craft strategies, and deliver AI-driven solutions that produce tangible value for retail clients. This position suits someone who thrives with autonomy, enjoys working in small teams, and is eager to apply AI to practical business challenges.

Key Responsibilities

• Own and execute the product strategy and roadmap for essential aspects of a retail POS platform.
• Collaborate intimately with engineering and design teams to produce superior customer experiences.
• Engage with customers to understand their workflows, challenges, and emerging prospects.
• Convert business goals and customer feedback into detailed product requirements and priorities.
• Utilize data analysis, experimentation, and user input to steer decisions.
• Identify and drive initiatives to integrate AI features into products and internal processes.
• Lead product discovery phases, set success metrics, and evaluate outcomes post-launch.
• Coordinate cross-functional teams with a focus on action and delivery.

Qualifications

Required:

• Minimum three years of experience managing software products from concept through launch.
• Proven accountability for products or significant product segments.
• Excellent collaboration skills with engineering, design, and business stakeholders.
• Experience collecting customer feedback and translating insights into product decisions.
• Strong written and verbal communication skills.
• Analytical thinking and problem-solving capabilities.
• Ability to independently make sound product decisions with minimal supervision.

Preferred:

• Background in retail technology, POS systems, payment, commerce, or inventory management.
• Experience integrating or developing AI-powered product features.
• Familiarity with AI technologies such as LLMs, prompt engineering, AI agents, or generative AI products.
• Experience working in B2B SaaS environments.
• Technical proficiency to collaborate effectively with engineering teams.
• A passion for experimenting with AI technologies.

Success Milestones

• Achieve strong comprehension of retailer workflows and client requirements within the first year.
• Deliver impactful product enhancements that increase adoption and business results.
• Contribute to shaping the company’s AI strategy and uncover practical AI applications.
• Establish strong partnerships with engineering and business leaders.
• Function as a key decision-maker in a largely autonomous product environment.

Why Join Us

• Work within a small, collaborative team environment.
• Exercise substantial influence over product direction and strategy.
• Opportunity to work at the intersection of retail technology and artificial intelligence.
• Quickly deliver meaningful work and witness direct impacts on customers.

What We Provide

• Chance to develop software that supports commerce on a large scale.
• Competitive base salary ranging from $90,000 to $130,000 plus performance bonuses.
• Comprehensive benefits package including health, dental, vision, 401(k), and more.
• Focus on engineering excellence and career development.

Additional Information

Location: Hybrid role based in Provo, Utah, requiring 2-3 days per week onsite.

Authorization to work in the United States is mandatory; sponsorship or transfer of work visas is not available.

Important Notice on Employment Scams: All recruiter communications will come from a Quilt Software email (@quiltsoftware.com). We do not conduct interviews over email or chat platforms and will never ask for personal or financial details such as addresses, social security numbers, credit card info, or banking details. Report any suspicious messages as phishing or spam and avoid responding.