Product Manager, App & Growth - Payment

About The Team

• The ShopeePay App & Growth Product team manages the foundational user experience within the ShopeePay app, including the Homepage and Promotions features.
• The focus is on evolving a premier digital financial services platform and ecosystem by boosting active and transacting users, fine-tuning traffic allocation, and facilitating cross-selling of additional financial products.
• This team operates at the crossroads of product, engineering, design, and business units, spearheading high-impact strategies that enhance user engagement, foster platform growth, and unlock opportunities across the wider financial services sphere.

Job Description

• Lead and oversee product initiatives tailored for ShopeePay App & Growth, creating scalable and meaningful product features that enhance user and transaction experiences to increase acquisition and retention, while establishing traffic management strategies to support cross-selling of digital financial services.
• Manage the full product cycle, beginning with initial concept ideation, through design and development phases, validating outcomes leading to launch and user adoption.
• Partner closely with Engineering, Design, Data, Operations, and Marketing teams to guarantee punctual and successful execution of product goals.
• Develop and maintain the product roadmap, continuously refining product features by utilizing data insights, user feedback, competitive analysis, and shifting business demands.
• Work alongside business and data teams to monitor key performance indicators, identifying areas for enhancement.
• Persistently improve product features leveraging market trends, business evolution, and data-driven evidence.

Requirements

• A bachelor’s degree or above in Computer Science, Engineering, or a related technical discipline.
• Experience in product management within fields such as payments, fintech, consumer banking, or e-commerce; firsthand experience with Promotion or Marketing products is highly valuable.
• Strong communication and stakeholder engagement abilities, with a track record of leading projects involving multiple cross-functional teams.
• Proficient analytical skills and a data-oriented approach to complex problem-solving and decision-making; familiarity with SQL and dashboard tools is advantageous.
• Highly organized and self-motivated, excels in fast-moving and demanding environments with the capacity to handle multiple tasks effectively.