Porter

Job Overview

As a hospital porter, you will support medical personnel by assisting with everyday duties such as transferring patients throughout the hospital. Your role ensures that patients, medical equipment, and records reach their designated locations promptly. Duties include moving patients who are unable to walk to various facilities using wheelchairs or trolleys and handling various transport-related tasks depending on hospital requirements.

Responsibilities

• Politely address inquiries from patients, staff, and visitors efficiently.
• Collect and dispose of hospital waste, including clinical refuse and laundry, following hospital guidelines.
• Transport X-rays, reports, medical records, and specimens as necessary.
• Move supplies and equipment within the hospital.
• Assemble or dismantle hospital supplies or equipment as directed by the General Services Officer, within your technical abilities.
• Assist with lifting, mobilizing, and transferring patients per hospital policies and safety regulations.
• Handle oxygen and other gas cylinders safely, changing and moving them as required.
• Perform cleaning in assigned areas following infection control and safety protocols.
• Answer phone calls, manage reception, and assist with switchboard duties if needed.
• Prepare laboratory orders and inform staff of low stock items; carry communication devices such as cordless phones or bleeps as required.
• Maintain appropriate stock levels for hospital supplies.
• Conduct grounds maintenance on bank holidays or weekends when required.
• Responsible for locking and unlocking doors as needed.

Accountability

• Follow instructions from the General Services Officer or Department Head regarding your duties.
• Arrive punctually at your designated work location.
• Perform tasks efficiently, effectively, and economically in line with managerial directions to uphold high-quality service.
• Strictly comply with operational policies and procedures specific to your assigned duties.
• Maintain confidentiality of all hospital, staff, and patient information.

Health, Safety, and Welfare

• Familiarize yourself and comply with all applicable health and safety policies and standards.
• Adhere to the hospital’s infection control policies and maintain excellent personal hygiene standards.
• Wear the prescribed dress code and personal protective equipment, including protective clothing and footwear.
• Use all provided safety equipment correctly.
• Ensure the security and safety of your working area, equipment, and supplies.
• Identify hazards, evaluate risks, and report them as per hospital guidelines.

Education and Training

Participate in HSE-specified training sessions and keep up to date with healthcare technologies, communication, and regulatory standards.

Benefits and Opportunities

• Work in a vibrant and supportive environment.
• Gain hands-on experience with various rehabilitation cases in a clinical setup.
• Engage closely with the multidisciplinary team.
• Access postgraduate education and continuous professional development support.
• Enjoy free onsite parking, flexible working hours, and a subsidized canteen.
• Utilize onsite pharmacy and occupational health services.
• Benefit from pension schemes, staff support, and counseling services.