People & Culture Coordinator

About the Company

Located within the stunning Banff National Park, Fairmont Chateau Lake Louise offers a unique lifestyle blending outdoor activities such as hiking, skiing, and snowboarding with rewarding career opportunities. Employees benefit from an empowering team culture and excellent benefits including subsidized onsite housing to help save money easily.

Role Overview

We are seeking a dedicated Human Resources Coordinator to support our dynamic Talent & Culture department. Reporting to the Assistant Director of Talent & Culture, the successful candidate will manage a variety of HR administrative tasks with great attention to detail, maintain confidentiality, and contribute to the smooth operation of HR processes critical to organizational success.

Key Responsibilities

• Provide daily administrative and coordination support to the Talent & Culture team, handling purchase orders, document management, correspondence, and other office tasks.
• Assist various HR specialists including Talent Acquisition, Health & Benefits, and Learning & Development with their administrative needs.
• Compose correspondence with approval from senior HR leadership.
• Maintain a secure and systematic filing system for employee personnel files.
• Coordinate employee events and engagement activities such as surveys, galas, and recognition programs.
• Be the initial point of contact for staff visiting the Talent & Culture office, assisting with password resets, ID cards, and name tags.
• Support onboarding processes ensuring new hires are welcomed and prepared for their roles.
• Organize company and brand-specific orientation and training sessions.
• Manage completion of documentation related to hiring, transfers, and departures.
• Collect and update driver’s licenses and Motor Vehicle Records in fleet management systems.
• Provide employment verification for former employees as required.
• Adhere to and communicate Talent & Culture policies and procedures.
• Manage data entry and tracking within Dayforce HR systems for hires, terminations, benefits, payroll, and training records.
• Assist in compiling data for AccorHotels statistics reporting.
• Maintain a clean and safe working environment and actively contribute to health and safety initiatives.
• Follow the hotel's environmental policies and participate in related programs.
• Perform additional duties as assigned.

Required Qualifications

• Degree or diploma in a related field.
• At least one year of experience in a human resources role is preferred.
• Previous experience in hotel operations is advantageous.
• Ability to foster collaborative work environments.
• Self-motivated and able to make sound decisions independently.
• Strong initiative with capability to work autonomously.
• Excellent organizational and time management skills.
• Ability to maintain strict confidentiality.
• Capable of sustaining high service standards under pressure.

Additional Information & Benefits

• Subsidized staff accommodations available onsite for full-time employees.
• Complimentary meal per shift in staff cafeteria, with additional meals purchasable at a nominal cost.
• Comprehensive medical, vision, dental, and extended benefits including mental health coverage up to $5,000/year, orthodontics up to $2,500/year, and lifetime gender affirmation coverage of $10,000 for eligible employees.
• Defined contribution pension plan with employer matching up to 5% of annual earnings.
• Employee travel program offering discounts on room rates and food & beverage at Fairmont and Accor properties worldwide.
• Access to the Mountain Explorer Travel Program with discounted rates and food and beverage discounts at resorts in Banff, Lake Louise, Jasper, and Whistler.
• Opportunities for career growth within Fairmont Chateau Lake Louise and across the Accor network of over 5,000 properties.

Visa and Work Authorization

Candidates must have legal authorization to work in Canada. The employer does not provide assistance with obtaining work permits.

Diversity and Inclusion

The company values diversity and inclusivity, fostering an environment where unique backgrounds and perspectives are welcomed. Fairmont Chateau Lake Louise is an equal opportunity employer encouraging applications from all qualified individuals.