Pae Tukutuku

Job Overview

The Pae Tukutuku role is essential for the smooth functioning of the Māori Land Court within the Tairāwhiti District (Gisborne). This position substantially contributes to the lives of tangata whenua by managing applications regarding Māori Land and ensuring efficient customer service and information flow to facilitate timely court proceedings. A valid full driver's license is mandatory.

Key Responsibilities

• Serve as the primary contact point to assist applicants, ensuring accurate completion of applications for progression through Pataka Whenua.
• Handle inquiries received in person, via the website, or email promptly and professionally.
• Support the setup and facilitation of dispute resolution processes.
• Prepare draft submissions and reports using the Court's records.
• Conduct whakapapa research to verify ownership information.

Required Skills and Experience

• Strong background in customer service with excellent interpersonal skills, capable of acting with tact and discretion.
• Proficient computer skills alongside robust written communication abilities.
• Exceptional organization and time management skills.
• Research proficiency and the ability to work autonomously as well as collaboratively.
• Understanding and respect for cultural aspects, particularly Tikanga Māori.

Additional Information

The role encourages applicants seeking career growth within the Ministry of Justice, offering ongoing training and development. Candidates not meeting every qualification but demonstrating valuable skills are welcome to apply.

About the Employer

Te Tāhū o te Ture - the Ministry of Justice - is dedicated to fostering fairness and safety in Aotearoa. It is an inclusive, diverse workplace promoting well-being, professional development, and job security. The organization supports individuals of all gender identities, ethnicities, abilities, and beliefs, encouraging a positive work culture.

Benefits

• Financial contributions toward prescription glasses.
• Flexible work arrangements with consideration for role-specific counter hours.
• Access to an online portal for professional development.
• Participation in inclusive networks such as Pacifica, Māori, Rainbow, and Women's groups.
• Free and confidential counselling services.

Compensation

The salary for this position ranges from $60,729 to $80,794 annually, depending on skills and experience.

Application Process

Interested candidates should apply through the designated careers portal by submitting a CV and cover letter. Applications are open until Sunday, 26 July 2026, with ongoing review of submissions. For inquiries, contact recruitment@justice.govt.nz.