Operational Service Officer (Kitchen/General)

About the Employer and Setting

Join the team at Theodore Multipurpose Health Service, a rural healthcare facility situated 229 km southwest of Rockhampton, Queensland. This 10-bed health service provides a broad scope of care including emergency response, inpatient and outpatient services, residential aged care, and telehealth solutions. This unique environment offers a chance to enhance your skills and make a genuine impact within the Theodore community by supporting individuals across various stages of life.

Role Overview

• Contribute to meal preparation, serving food, kitchen maintenance, and cleaning duties to ensure provision of wholesome and safe meals.
• Perform routine cleaning tasks throughout the health facility including staff accommodation while maintaining high standards of hygiene and infection control.
• Operate laundry equipment to wash, dry, and iron linens and resident garments as needed.
• Work cooperatively with staff, patients, and healthcare providers to contribute to quality care, including adhering to safe manual handling practices.
• Comply with workplace health and safety policies, infection control protocols, quality standards, complete accurate records, and maintain confidentiality.

Candidate Attributes

• Exhibit respectful and clear communication with colleagues, patients, and service users.
• Function effectively within a multidisciplinary team committed to exemplary customer service.
• Manage multiple responsibilities by prioritizing and organizing tasks efficiently.
• Possess or be open to gaining practical skills in areas including cleaning, laundry, and food preparation services.
• Aim to meet departmental and organizational standards; possessing Food Safety Standards certifications would be an advantage.

Compensation and Benefits

• Earn up to a total monthly remuneration value of $6,504, including:
• Standard hourly rate ranging from $32.33 to $34.50
• Casual hourly rate (with 25% loading) between $40.42 and $43.12
• Employer superannuation contribution of 12.75%
• Leave loading at 17.5%
• Enjoy additional perks such as:
• Continuous professional development and education opportunities
• Flexible work arrangements that support work-life balance and role variety
• Generous salary sacrificing schemes
• Paid parental leave
• Access to an Employee Assistance Program
• Discounts on private health insurance
• Fitness Passport program

Employment Conditions

Employment in this position requires maintaining immunizations against vaccine preventable diseases as specified in the role description.

Application Process

• Submit your current curriculum vitae or resume including references.
• Provide cover letter up to two pages explaining how your background and values align with the role.
• Include any additional forms or evidence outlined in the role description.

For inquiries, contact the recruitment team via email and reference Job Ad Reference BA6H689759. Applications close on Sunday, 30 August 2026.

Inclusion Statement

The employer is dedicated to fostering inclusive workplace cultures that respect human rights and celebrate diversity within the Queensland public sector.