Neighbourhood Administration Officer

Overview

Join BlueCare, part of UnitingCare Queensland, as a Neighbourhood Administration Officer based in Hervey Bay, Queensland. This permanent full-time role offers $33.22 per hour plus 12% superannuation, access to not-for-profit salary packaging to increase take-home pay, and employee discounts. Become part of one of Australia's most trusted community and residential care providers and make a meaningful impact by supporting neighbourhood teams.

Primary Responsibilities

• Provide coordination and support to multiple neighbourhood teams.
• Serve as the first contact point for internal and external stakeholders via telephone, email, and in-person interactions.
• Handle inquiries, concerns, and requests effectively and efficiently.
• Assist with rostering and scheduling activities for the neighbourhood.
• Generate correspondence and documents as requested by the team.
• Arrange and manage appointments, calendars, travel plans, and meeting or workshop preparations.
• Oversee ordering and distribution of office supplies and coordinate maintenance or repairs of office equipment.
• Maintain accurate and consistent data within financial, human resources, and other internal BlueCare systems.
• Utilize mainstream software including intermediate to advanced Microsoft Office Suite and database applications.
• Support senior staff with special projects when needed.

Qualifications and Requirements

• Strong verbal and written communication capabilities.
• Experience in rostering and/or scheduling is highly valued.
• Excellent time-management skills with the ability to prioritize tasks effectively.
• Proficiency with MS Office and database systems.
• Comfortable with smartphones and digital devices or a willingness to quickly learn these technologies.

Employee Benefits

• Tax savings through salary packaging of daily living expenses (up to $15,900) and meal entertainment (up to $2,650) annually.
• Access to a rewards and recognition program offering discounts from hundreds of retailers and benefits including holidays, health insurance, and wellbeing support.
• Up to 12 weeks of paid parental leave and 2 weeks of paid partner leave after a minimum of 6 months service, supplementing government provisions.
• Diversity and inclusive leave options such as paid gender affirmation leave and paid/unpaid cultural leave for various cultural celebrations.
• Development opportunities with a leading community care organization.

Organizational Commitment

As part of the UnitingCare family—an organization with over 16,500 staff and 9,000 volunteers—you will contribute to a compassionate and inclusive environment dedicated to enhancing the lives of those served. The organization is committed to child safety and follows Child Safe Standards and the Reportable Conduct Scheme to prevent and address abuse.

Diversity and Inclusion

UnitingCare fosters an inclusive culture embracing diversity in sex, race, culture, sexual orientation, disability, and gender identity. Aboriginal and Torres Strait Islander candidates are especially encouraged to apply, aligning with the organization's Reconciliation Action Plan.

Workplace Safety and Safeguarding

UnitingCare prioritizes creating safe and welcoming services for children, young people, adults, and elderly, advocating for their protection against harm, abuse, and exploitation throughout its services and workplaces.