Manager, ABS Academy

About the Role

The Manager of ABS Academy holds the critical responsibility of designing and shaping diverse educational content tailored for the marine ship and offshore sector. This includes e-learning modules, live and virtual classroom sessions, case studies, hands-on training, blended learning formats, and social learning technologies. The incumbent collaborates closely with instructional designers, multimedia teams, and subject matter experts (SMEs), sometimes assuming the SME role themselves to guarantee the delivery of top-tier learning experiences. Additionally, interaction with Training Solutions teams for external client training delivery may be required.

Key Responsibilities

• Lead and facilitate various learning opportunities including instructor-led training (ILT), virtual instructor-led training (VILT), and cohort-based programs.
• Collaborate with cross-functional teams to design engaging, professional training materials and communications aligned with project requirements.
• Ensure the technical content within learning outputs is accurate and reliable.
• Provide detailed graphic design and storyboard instructions to multimedia producers as required.
• Report development progress and potential quality or scheduling challenges to the Senior Manager of Learning Content Management.
• Manage financial operations of the ABS Academy including invoicing, inter-department charges, budgeting, and monthly forecasting.
• Offer subject matter expertise for the creation and facilitation of employee development programs.
• Recommend strategies to maintain efficient, well-staffed, and organized Academy operations.
• Update local management on training activities and outcomes within the Academy.
• Communicate with the Lead for Learner Experience regarding local producer performance and Academy initiatives.
• Oversee instructor coordination, material handling, storage, packaging, and distribution for all curriculum deliveries.
• Maintain training resources in compliance with quality standards and procedures.
• Support employee learning and development goals within ABS.
• Drive continuous improvements in training operations and processes.
• Gather and relay feedback from ABS employees to ensure satisfaction and promptly resolve any issues.
• Comply with ABS Quality System requirements, participate in audits, maintain quality documentation, and stay updated on health, safety, quality, and environmental management system policies.
• Assist in delivering client training, ensuring approval and certification processes are met as needed.
• Build and nurture client relationships by providing impactful, high-quality training across multiple clients and business divisions.

Qualifications and Experience

• Bachelor's degree or equivalent qualification in Engineering or another relevant technical field.
• Between 6 to 8 years of professional experience in a marine classification society focused on technical service development, engineering, or in-service surveying.

Skills and Knowledge

• In-depth technical understanding of ABS survey requirements; auditing experience is considered an advantage.
• Proficiency with Microsoft Office applications and capacity to learn new software tools as necessary.
• Strong leadership and interpersonal abilities to guide, organize, and motivate team members at various levels while managing significant responsibilities independently.
• Familiarity with ABS Health, Safety, Quality, and Environmental Management System protocols.

About ABS

Founded over 160 years ago, ABS is dedicated to ensuring safety at sea and environmental preservation. We continue to support organizations adapting to a dynamic maritime environment shaped by emerging regulations and technological advances. As a global authority in marine and offshore classification and safety services, ABS leads in enabling the energy transition at sea, adoption of remote and autonomous marine technology, and pioneering technical innovations. Our enduring commitment to safety, reliability, and efficiency empowers clients toward safer and more productive operations nationwide.

Equal Opportunity Employment

ABS Bureau is committed to fostering equal employment opportunities, prohibiting discrimination based on race, color, creed, religion, nationality, sex, gender identity, age, disability, marital status, sexual orientation, citizenship, veteran status, or any other protected factor under federal or state laws.

Additional Information

ABS does not authorize any fee payment to third-party agencies without a valid Master Service Agreement (MSA) signed by Human Resources. Any candidate submissions made without a proper MSA become ABS property and do not result in agency fee payments.

This job description aims to accurately represent the main duties, skills, and conditions critical to the role, though it is not exhaustive or meant to list all possible responsibilities.