Hotel General Manager

About the Hotel

Home2 Suites by Hilton Bozeman Midtown is a pet-friendly hotel located just eight miles from Bozeman Yellowstone International Airport. The hotel is conveniently close to Montana State University, hiking trails, and Bridger Creek Golf Course. Bridger Bowl Ski Area is 17 miles away, and Yellowstone National Park is accessible within a 90-mile drive. Guests can enjoy amenities such as a complimentary hot breakfast, heated indoor pool, fitness center, and an outdoor patio.

Position Overview

The Hotel General Manager is charged with directing all aspects of the hotel's operations to ensure superior guest experiences, financial success, and operational standards. This key leadership role reports directly to ownership, overseeing all departments and aligning property performance with strategic goals. The General Manager combines high-level strategy with hands-on management of daily activities.

Key Duties

• Lead and coordinate all hotel departments, including Front Office, Housekeeping, Maintenance, Food & Beverage (where applicable), and Sales.
• Act as the main liaison between hotel ownership and operational teams on-site.
• Manage financial performance through budgeting, forecasting, revenue optimization, and expense control.
• Maintain guest satisfaction, assure service quality, and uphold brand consistency across the property.
• Recruit, develop, and supervise department managers and hotel staff.
• Set performance standards, conduct appraisals, and take corrective measures when required.
• Ensure the hotel adheres to all relevant regulations including employment, health, safety, and local laws.
• Manage relationships with vendors, oversee contracts, and spearhead capital improvement projects.
• Monitor the condition of the property, ensuring preventative maintenance and safety protocols are implemented effectively.
• Analyze operational data and key performance indicators to drive continuous improvement and support decision-making.
• Foster a workplace culture that reflects company values and promotes a positive environment.

Required Skills and Qualifications

• Bachelor’s degree in Hospitality Management, Business Administration, or a related discipline is preferred.
• A minimum of 5 years’ progressive hotel management experience, including prior senior management or General Manager duties.
• Strong financial management skills, including handling budgets, profit and loss statements, and revenue management techniques.
• Proven leadership capabilities with a focus on developing and retaining high-performing teams.
• Exceptional communication, leadership, and decision-making skills.
• A dedicated approach to guest service and operational excellence.
• Ability to manage multiple tasks effectively in a dynamic, fast-paced workplace.
• Familiarity with hotel management software and business applications; experience with HR and payroll systems is advantageous.
• Willingness to work flexible schedules, including evenings, weekends, and holidays as needed.