Head Technician - Dive Equipment Management

About Red Sea Sports & Entertainment (RSSE)

RSSE, a subsidiary of Red Sea Global (RSG), is responsible for curating exceptional land and marine sports, adventure, and leisure experiences at The Red Sea destination. It operates notable brands such as Galaxea for water sports and Akun for adventure activities. RSSE plays a strategic role alongside the Saudi Olympic & Paralympic Committee to promote inclusive and world-class sporting and recreational opportunities, aligning with Saudi Vision 2030 towards leadership in regenerative tourism.

Job Purpose

The Head Technician role is site-based, accountable for the operational readiness, safety, and functionality of all dive-related equipment at assigned locations. This position manages inspection, servicing, repairs, and recordkeeping to ensure dive assets meet manufacturer guidelines, regulatory requirements, corporate standards, and operational demands.

Key Responsibilities

• Report directly to the Manager – Dive Operation regarding the operating status and safety of all dive equipment.
• Lead daily technical management activities including testing, maintenance troubleshooting, and repairs of dive gear.
• Assist in planning and forecasting equipment needs for current and expanded dive center facilities.
• Provide technical expertise to maintain equipment consistency across multiple dive center sites.
• Adapt to variable work environments including on-site, remote, and office-based settings.
• Support dive center pre-opening tasks such as equipment setup, commissioning, maintenance scheduling, and inventory establishment.
• Ensure all post-opening equipment servicing, repair, and maintenance tasks meet professional standards and timelines.
• Maintain comprehensive records of inspections, faults, servicing, repairs, and inventory management.
• Collaborate with operational teams to assure adequate spare parts supply for future service requirements.
• Comply with safety, quality, and environmental policies to guarantee employee and guest protection and regulatory adherence.
• Identify continuous improvement opportunities to optimize equipment practices, operational efficiency, and safety protocols.

Qualification and Experience

• Certification in dive equipment servicing (e.g., PADI Equipment Specialist, PSI-PCI Visual Cylinder Inspector, or manufacturer-certified technician).
• Certification as a breathing-air compressor technician (eg. Bauer or Coltri Compressor Technician) for high-pressure breathing-air systems.
• Certified or qualified cylinder technician with expertise in inspection, testing, and maintenance.
• Proven track record in diving equipment servicing, maintenance, troubleshooting, and repair of compressors and cylinders.
• Strong skills in equipment management, parts inventory, and detailed maintenance recordkeeping.
• Sound knowledge of diving health, safety, quality standards, and environmental compliance.
• Valid Fit to Dive Medical certification.

Essential Skills

• Fluent written and verbal English communication skills.
• Professional and clear communication with internal teams and external partners.
• Strong customer orientation with a positive and proactive mindset.
• Adaptable to changing operational needs and able to work independently or collaboratively.
• Highly organized, detail-oriented with excellent time management and follow-through abilities.
• Proficiency in Microsoft Office and administrative record maintenance.
• Committed to upholding highest safety standards within dive operations and equipment handling.
• Ability to maintain professional grooming and presentation standards in a resort environment.
• Capable of working effectively in culturally diverse, multidisciplinary teams.

Desirable Skills

• Proficiency in an additional language, preferably Arabic.
• Experience delivering exceptional guest service at luxury or high-end environments.
• Exposure to underwater photography or videography.
• Knowledge of marine fauna identification including fish, invertebrates, reptiles, and mammals.
• Understanding or certification in gas blending techniques.

Job Context

This role functions within a premium dive center under Galaxea, ensuring dive operations are safe, reliable, and guest-oriented. It involves close coordination with operations, maintenance, suppliers, and cross-functional teams to guarantee all technical diving equipment is compliant, fully operational, and well maintained.