Guest Service Officer - Front Office
Doha, Doha Municipality, Qatar · À temps plein
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- Expérience
- N'importe lequel
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 3 semaines
- Mode de travail
- Au bureau
- Éducation
- Degree or diploma in Hospitality or Tourism Management
- Admissibilité
- Candidates with a relevant hospitality or tourism qualification and the ability to deliver high-quality guest service in a luxury hotel environment can apply.
- CV
- Candidature requise
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Description de l'emploi
About the Employer
Hyatt Regency is one of the original brands in the Hyatt portfolio, known for bringing people together across a global network of more than 175 hotels and resorts. Hyatt Regency Oryx Doha is a contemporary property in Doha, located near Hamad International Airport and a short distance from the city center, the Corniche, the National Museum of Qatar, and the business district. The hotel is designed to support both business and leisure guests with a calm, productive, and well-connected stay.
Role Overview
The Guest Service Officer - Front Office role is focused on delivering a warm arrival experience and smooth front desk support. The position calls for someone who can provide attentive, personalized service while helping guests feel welcomed, informed, and cared for throughout their stay.
What You Will Do
In this role, you will greet arriving guests, assist with check-in and registration, process payments, respond to guest questions, and handle service concerns in a prompt and professional manner. You will also follow up on guest issues where needed and contribute to creating a seamless experience through friendly interaction and efficient service.
Requirements
Candidates should hold a relevant degree or diploma in Hospitality or Tourism Management and bring strong interpersonal abilities with a genuine service mindset. Experience with luxury hotel brands and exposure to international environments is preferred, as is the ability to adapt to different cultures and expectations. You should be eager to keep learning, motivated to grow, able to perform well under pressure, and comfortable communicating in excellent English.
Benefits
The organization offers a competitive salary that is tax-free, along with additional benefits. Team members also gain access to career development opportunities within a global hospitality company and discounted stays at Hyatt hotels worldwide.
Additional Information
No vacancy count, salary figure, application deadline, or start date was specified in the source. No internship duration or other extra terms were provided beyond the details listed above.