- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- il y a 1 semaine
- Work mode
- In office
- Education
- High school diploma or equivalent
- Eligibility
- Open to all applicants meeting educational and physical requirements; no special certifications or prior experience required.
- Resume
- Required to apply
Where you'll work
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Overview
At W Hotels, our mission is to create unique and memorable experiences for our guests beyond seamless check-in and check-out procedures. Guest Experience Experts take initiative to provide an extensive range of services that assist guests throughout their stay. This role involves moving independently within the workspace and performing necessary tasks, whether operational needs, client requests, report preparation, or sharing local highlights, ensuring guests feel every transaction is part of their overall experience.
Key Responsibilities and Expectations
- Deliver a memorable guest experience by proactively attending to needs and requests.
- Perform various operational duties including report preparation and sharing information about local points of interest.
- Maintain professionalism through adherence to company policies, confidentiality, asset protection, and quality standards.
- Maintain a professional appearance, including appropriate uniform and communication.
- Engage actively on the floor, standing, walking, or sitting for extended periods, and physically handle objects up to 4.5 kg (10 lbs) as required.
- Execute all assigned duties, along with any reasonable tasks, perfectly to ensure guest satisfaction and company success.
Qualifications
- Education: High school diploma or equivalent.
- No prior related work or supervisory experience required.
- No specific licenses or certifications necessary.
Company Philosophy & Inclusion
Marriott International is dedicated to providing equal employment opportunities, embracing diversity, and preventing discrimination of any kind, including disability and veteran status. W Hotels celebrates creativity, originality, and forward-thinking and is driven by its culture of "Whatever/Whenever" service to bring guests' passions to life. Joining W Hotels means becoming part of an international team and an environment that supports personal and professional growth to be the best version of yourself.
Additional Information
- Location: West Bay, Zone 61, Doha, Qatar.
- Job Category: Rooms & Guest Services Operations.
- Position Type: Full-time, Non-management role.
- Work Setting: On-site, not remote.
- Physical demands include the ability to stand, walk, or sit for long durations and handle moderate weight without assistance.
Industry
Hospitality