Graphic Design Executive

Role Overview

Join Lotte Duty Free Singapore as a Graphic Design Executive, supporting multiple airport retail outlets through creation and management of marketing and promotional visual materials. The position entails developing and adapting creative concepts to maintain brand consistency across airport retail points while managing print production processes and collaborating with various departments.

Key Responsibilities

• Design and produce in-store advertising materials including posters, signage, and event collateral for travel retail environments.
• Create and modify artwork to communicate promotional messages aligned with brand standards across airport retail touchpoints.
• Adapt existing designs with resizing, tracing, and amendments to keep materials up to date for promotions and operations.
• Work closely with Operations, Marketing, Merchandising, and other teams to ensure artwork meets campaign goals and timeline requirements in a fast-moving setting.
• Prepare ready-for-print files and assist in production, printing, and finishing processes to guarantee accurate and on-time delivery of materials.
• Liaise with vendors, printers, and installation teams to ensure smooth execution of retail campaigns.
• Support visual merchandising, promotional campaigns, store openings or refurbishments, events, and periodic changes across airport locations.
• Handle multiple design projects concurrently, maintaining quality and meeting strict deadlines in a high-volume operations environment.
• Assist with promotional changeovers that may require off-site, after-hours, or overnight work due to 24/7 operations.
• Undertake additional projects as assigned by management.
• Be based at the Changi Airport Office to support operations across all 18 Lotte Duty Free stores spanning four terminals.

Preferred Skills & Experience

• Experience with box-up signage, airport retail displays, visual merchandising, and designing 3D event booths.
• Understanding of production methods, materials, and installation demands in retail and airport environments.
• Strong command of Adobe Creative Suite including Illustrator, Photoshop, InDesign, and Lightroom.
• Familiarity with 3D design tools such as 3ds Max and SketchUp is advantageous.

Mandatory Requirements

• Diploma or equivalent qualification in Graphic Design, Visual Communication, Arts, Creative Multimedia, or a related discipline.
• Solid knowledge of design principles, typography, layout, and print production specifically tailored to retail contexts.
• Excellent organizational skills with ability to prioritize and manage multiple projects efficiently under tight deadlines.
• Effective communication skills and capability to collaborate cross-functionally, especially with Operations teams.
• Proficiency in English is essential; Mandarin proficiency preferred for bilingual marketing collateral and signage execution.
• Willingness to support travel retail operations, including being available for urgent or overnight promotional transitions.
• A strong collaborative spirit and flexibility to thrive in a dynamic, fast-paced travel retail environment.

Benefits

• Competitive salary packages aligned with relevant professional experience.
• Annual leave entitlement ranging from 14 to 18 days.
• Coverage for outpatient medical insurance.
• Group hospitalization and surgical insurance included.
• Group dental insurance benefits provided.
• Performance bonuses dependent on both company and individual achievement.