Front Desk Executive - Laptop Showroom

Job Overview

We are seeking a friendly and efficient Front Desk Executive to join our laptop showroom in Bengaluru. The role involves welcoming customers, assisting with product and service information, and professionally handling all customer interactions both in-person and remotely.

Key Responsibilities

• Greet and assist customers with details about laptops, accessories, and current promotions.
• Respond to phone calls, emails, and online inquiries in a courteous manner.
• Facilitate sales support alongside the team by showcasing relevant products.
• Manage front desk activities including addressing customer questions and concerns promptly.
• Handle billing processes, payment collections, invoice preparation, and maintain accurate daily records.
• Coordinate with sales representatives, service personnel, and technical staff to ensure smooth operations.
• Schedule appointments for product repairs and demonstrations efficiently.
• Ensure the showroom and front desk area are kept clean, organized, and professional.

Candidate Requirements

• Minimum educational qualification is completion of 12th grade or graduation.
• Strong communication skills and ability to interact well with customers.
• Basic proficiency in computers and Microsoft Office applications.
• A polite and professional demeanor focused on customer satisfaction.
• Open to candidates with or without prior work experience.