Enterprise Systems Lead (Salesforce & TechnologyOne)

Role Overview

The Salvation Army is looking for an experienced Enterprise Systems Lead to guide the organisation’s key enterprise platforms, especially TechnologyOne and Salesforce, across New Zealand, Fiji, Tonga, and Samoa. This position suits someone who can combine technical depth with strategic thinking and strong relationship management to improve how critical systems support business outcomes.

Working within an organisation focused on caring for people, transforming lives, and reforming society, you will act as an important bridge between internal teams, technology vendors, and service partners. Your work will help strengthen decision-making and system performance across Finance, HR, Social Services, and IT.

Core Responsibilities

• Set the direction for how TechnologyOne is used and continuously improved across the organisation.
• Work closely with the Application Managed Services provider to deliver enhancements and resolve complex technical issues.
• Promote sound data governance, better integrations, stronger reporting, and more efficient business processes.
• Convert business needs into practical enterprise system solutions.
• Develop productive relationships with vendors, stakeholders, and support partners.

Required Experience and Capabilities

This role requires solid, proven experience with TechnologyOne in an enterprise or business environment. The successful candidate should also bring familiarity with Salesforce or similar enterprise platforms, along with a track record in data governance, system integration, reporting, and process improvement.

Strong communication and stakeholder management skills are essential, as is the ability to think strategically and identify opportunities for automation, better insights, and ongoing improvement. Experience managing vendors and external technology partners is also important.

Salary and Work Pattern

The salary for this position is between $103,000 and $109,000. The standard working pattern is 37.5 hours per week, Monday to Friday.

Benefits and Perks

• Competitive annual salary in the range of $103,000 to $109,000.
• 37.5-hour work week from Monday to Friday.
• Based at the Territorial Headquarters in Wellington.
• An extra week of Salvation Army leave each year, awarded on 1 July.
• Access to free confidential counselling support.
• Subsidised flu vaccinations.
• Discounted medical insurance through Southern Cross.
• The chance to shape organisation-wide technology strategy.
• Work with a role that directly supports communities across the region.
• Access to a TSA discount card for savings with retailers such as Beaurepairs, Noel Leeming, Placemakers, and Torpedo7.
• A team culture that values innovation, courage, compassion, and connection.

Equal Opportunity Statement

The Salvation Army is committed to equal opportunity employment and values diverse workplaces.