Description de l'emploi

About Anfin and Our Commodity Derivatives Product

Anfin is a pioneering and leading entity in the commodity derivatives sector within the Vietnamese commodity market. It plays a vital role in the development of the national financial market. With licenses and guarantees from the Vietnam Commodity Exchange (MXV), Anfin strengthens its market position and credibility while committing to providing sustainable value and absolute reliability to investors.

Currently, over 40 permitted commodity derivative products are available, divided into four main groups: Agricultural products, Energy, Industrial materials, and Metals.

Anfin is expanding its team across multiple provinces including Hanoi, Hai Phong, Thanh Hoa, Quang Nam, Daklak, Dong Nai, Ca Mau, Dong Thap, and Lam Dong.

Role Description

Proactively identify and grow the client base within your residing province, focusing on commodity derivatives products.
Guide clients through account opening and margin signing procedures; provide educational materials including documents and videos related to commodity contracts, leverage, and margin operations.
Prioritize offline engagement by meeting clients in person to complete contract formalities and assist with app usage.
Receive lead data from Team Leaders, conduct calls to understand and analyze clients' investment needs, and offer tailored financial product advice.
Manage and support client trading accounts.
Update clients regularly with market analysis and investment strategy recommendations.
Monitor potential clients through the consultation phase up to contract closure and deliver follow-up support.
Respond promptly to client feedback and inquiries.

Candidate Requirements

At least a high school diploma or equivalent.
Minimum of three months experience in customer care, telesales, sales, or related fields.
Preference given to candidates with backgrounds in finance, securities, real estate, or insurance sectors.
Excellent telephone communication, negotiation, and persuasion skills.
Friendly, approachable personality with good listening abilities.
Possession of a personal laptop for work purposes.
Passion for working in finance; knowledge will be provided during training.

Benefits

Compensation includes a base salary of 5.7 million VND plus phone allowances and commission bonuses ranging from 50% to 80% of revenue generated.
Work schedule from Monday to Friday.
Annual 13th-month salary bonus.
Quarterly performance reviews.
Comprehensive social insurance packages per legal requirements (including health, social, and unemployment insurance).
17 days of paid leave annually, consisting of 12 annual leave days and 5 sick leave days with full pay.
Annual health check-ups.
Ongoing training and updates on financial knowledge throughout employment.
Access to a technical analysis team supporting market analysis.
Opportunities for career progression based on annual performance.

Additional Information

Contact details: Hotline 0374 246 346 | Email hr@anfin.vn

Company headquarters are located in Ho Chi Minh City with multiple business locations to support operational needs.

Working hours: Monday to Friday, 8:30 AM to 5:30 PM.

Customer Success Executive - Remote Full-time