H
Customer Service Representative
Hydra Contract Services Pte Ltd
Singapore · À temps plein
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- Salaire
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Where you'll work
Description de l'emploi
Role overview
This position is for a Customer Service Representative in Singapore with Hydra Contract Services Pte Ltd. The role centers on making outbound calls using the company’s internal system and handling routine call-based tasks in English.
Core duties
- Place outbound calls through the company platform.
- Conduct conversations in English.
- Maintain a daily record of login and logout activity.
- Work without direct supervision and show initiative when resolving issues.
Requirements
- Prior exposure to telemarketing is preferred.
- Background in appointment setting and customer service is useful.
- Knowledge of sales approaches and techniques is expected.
- Ability to work independently and adjust to a hybrid working style.
- Strong spoken and written English skills are required.
- Applicants must have their own laptop and headset.
- Commitment to the stated working hours is important, with 90% attendance expected.
Additional information
The role does not require talking in a traditional sense beyond the outbound calling work described. Candidates should be comfortable operating independently and handling issues with a proactive mindset.