- Expérience
- 2 ans et plus
- Salaire
- —
- Ouvertures
- 1
- Publié
- il y a 13 heures
- Mode de travail
- Au bureau
- Éducation
- Bachelor's degree or equivalent in any discipline
- Admissibilité
- Candidates with a bachelor’s degree or equivalent in any discipline and at least 2 years of customer relations experience may apply.
- CV
- Candidature requise
Votre lieu de travail
Description de l'emploi
Role Overview
This position is responsible for running the Superintendents’ offices and the Customer Relations centre, while ensuring visitors and customers receive smooth administrative and service support.
Key Duties
- Supervise daily activities across the Superintendents’ offices and the Customer Relations centre.
- Lead and coordinate the work of the CR assistant and office assistant.
- Organise customer entry passes, lodging, transport, car park arrangements, and meals.
- Maintain the visitor register, daily schedule, and customer feedback records.
- Compile customer satisfaction reports.
- Track stock levels and check supplier invoices for accuracy.
- Assist with company events and related coordination work.
- Capture and compile project photographs for publicity and communication use.
Requirements
- Must be able to build and maintain strong working relationships with customers.
- Should be prepared to take on additional tasks whenever required.
- Needs strong people skills, experience handling customer complaints, and the ability to coordinate and organise events and functions.
- A bachelor’s degree or an equivalent qualification in any field is required.
- At least 2 years of experience in customer relations is needed.
- Training will be provided for the role.
Work Location and Schedule
The role is based at Seatrium (SG) Pte. Ltd., Tuas Boulevard Yard, 80 Tuas South Boulevard, Singapore 637051. Islandwide transport is provided.
Working hours are Monday to Thursday from 8:00am to 5:15pm, and Friday from 8:00am to 4:30pm.
Application Notes and Data Privacy
Applicants are expected to submit an updated resume together with current and expected salary details, as well as their earliest availability. Only shortlisted candidates will be contacted.
Personal information shared with Seatrium Limited and its group of companies will be used for recruitment evaluation and processing in line with the organisation’s hiring policies and the Personal Data Protection Act 2012.
Business Unit: Seatrium Limited