Lidl Ireland

Customer Assistant

Lidl Ireland

Listowel, County Kerry, Ireland · Full Time

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Experience
Any
Salary
EUR 15 – EUR 18 / hour
Openings
1
Posted
il y a 5 heures
Work mode
In office
Eligibility
Applicants must be aged 18 or older due to alcohol sale regulations. Open to candidates demonstrating a strong customer service orientation and reliability. Previous experience in customer-facing roles is beneficial but not mandatory if the applicant possesses the right attitude.
Resume
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Where you'll work

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Job description

Overview

Join Lidl Ireland as a Customer Assistant in Listowel, Co. Kerry, contributing to a seamless shopping experience from the shop floor to the head office. This role offers a €460+ weekly earning on a standard 30-hour contract while working various shifts in a dynamic retail environment.

Work Schedule and Duties

Customer Assistants operate across three primary shift patterns:

  • Morning shift: Starting at 5 or 6 AM, focusing on restocking award-winning products and preparing bakery items before store opening.
  • Middle shift: Beginning mid-morning or early afternoon, responsible for maintaining cleanliness, ensuring fresh and well-presented products, assisting on shop floor, and operating tills.
  • Late shift: Starting in the afternoon, this shift involves delivering excellent customer service at the tills, replenishing stock, and preparing the store for the next day.

Primary Responsibilities

  • Providing friendly, helpful customer interactions.
  • Enforcing stock loss prevention procedures across the store.
  • Maintaining hygiene and cleanliness both inside and outside the store.
  • Applying stock freshness and rotation guidelines.
  • Managing waste correctly.
  • Supporting stock counting activities.

Candidate Profile

  • Must be at least 18 years old due to the sale of alcoholic products.
  • Demonstrates a positive, proactive approach to customer service.
  • Reliable and responsible team player eager to excel in a fast-paced and varied retail setting.
  • Previous customer-facing experience is advantageous but not mandatory if attitude is right.

Compensation and Benefits

Lidl offers a transparent, competitive salary structure with pay equality across roles including:

  • Hourly wage starting at €15.40, increasing to €17.90 by year 4.
  • Additional pay for unsocial hours, overtime, Sundays, and public holidays, with detailed rates increasing annually.
  • 20 days annual holiday pro-rated for part-time hours.
  • Company pension plan.
  • Career development opportunities including invitation to the Leadership Academy for high performers.
  • Employee discounts on Circle K and private health insurance, Bike to Work Scheme, and mobile/broadband deals.
  • Paid maternity/paternity leave top-ups, marriage leave, and employee assistance programs.

Salary Progression Details

Year 1: Basic €15.40/hr, unsocial €19.25/hr, overtime/Sundays €23.10/hr, bank holidays €30.80/hr.
Year 2: Basic €16.20/hr, unsocial €20.25/hr, overtime/Sundays €24.30/hr, bank holidays €32.40/hr.
Year 3: Basic €16.90/hr, unsocial €21.13/hr, overtime/Sundays €25.35/hr, bank holidays €33.80/hr.
Year 4: Basic €17.90/hr, unsocial €22.38/hr, overtime/Sundays €26.85/hr, bank holidays €35.80/hr.

Diversity and Inclusion Commitment

Lidl is committed to equal employment opportunity, facilitating reasonable accommodations during recruitment. The company highly values diversity and strives for inclusivity regardless of gender, civil or family status, age, sexual orientation, disability, race, religion, political belief, or traveler community membership.

Industry

Retail

How they work

Teamwork & Collaboration Time Management Adaptability Work Ethic Customer Focus Positive Attitude

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