Customer Assistant (Permanent 25-30 hours) - Westport

About the Role

Join Tesco, where we take pride in offering customers an extensive selection of products, ranging from food and clothing to household items and financial services. With numerous stores across the UK and Ireland, Tesco provides a wealth of career opportunities for those passionate about delivering excellent customer service. Our guiding principle, "Every Little Helps," not only focuses on benefiting customers but also fosters a respectful and supportive workplace culture where everyone has opportunities to grow.

Should you be offered this role, your employment will be conditional upon providing your bank account information before your start date.

Key Responsibilities

• Consistently prioritize customers in all activities and decisions.
• Build rapport with customers and serve them with pride and care.
• Ensure availability of products and services at all times for customers.
• Handle all merchandise attentively to maintain quality and deliver in optimal condition.
• Maintain cleanliness and orderliness of the shop floor and back areas continuously.
• Adhere to department routines and processes as taught through training.
• Follow all company policies, including compliance with health and safety procedures.
• Be willing to assist colleagues by supporting other departments as needed.

Candidate Requirements

• Provide genuine and friendly customer service through positive engagement such as smiling, greeting, and acknowledging customers.
• Demonstrate commitment to serving customers, the team, and the department effectively.
• Be capable of prioritizing tasks to ensure excellent outcomes for customers.
• Exhibit flexibility and resilience to adapt to changing business demands.
• Follow both verbal and written instructions accurately.
• Be dependable with punctuality.
• Maintain a smart and tidy personal appearance at all times.

Employee Benefits

• Competitive salary package.
• Bonus scheme eligibility.*
• Access to a Virtual GP service providing confidential medical consultations and prescription services, extended to family members at a reduced cost.
• 24/7 Employee Assistance Programme offering emotional support and wellbeing resources for employees and their families.
• Colleague Clubcard discounts including 10% off in-store and online purchases, special discount weekends, and year-round clothing discounts, available for family members with a secondary Clubcard.*
• Life assurance coverage.
• Participation in pension plans.*
• Save As You Earn financial scheme availability.*
• Paid family leave benefits.
• Bike to Work scheme participation.
• Long service recognition awards.
• Commuter support schemes.

*Entry requirements and conditions apply to some benefits.

About Tesco

Since entering the Irish retail scene in 1997, Tesco has grown to operate over 190 stores nationwide, employing more than 13,000 people directly and supporting nearly 45,000 jobs overall. We collaborate with over 500 Irish suppliers—primarily small and medium enterprises—contributing to almost 13,000 farming families. Tesco stands as the largest buyer of Irish food and drink globally, with purchases totaling €1.6 billion annually, surpassing even major markets like the USA.

We actively support communities through initiatives such as the Tesco Community Fund, partnerships with Children’s Health Foundation, FoodCloud, and the Stronger Starts program, helping thousands of groups and providing millions of meals to those experiencing food insecurity.

At Tesco, our inclusive culture celebrates diversity and promotes an environment where all employees can be their authentic selves, aligned with our values of respect and fairness. We welcome discussions about flexible working arrangements to accommodate diverse life circumstances and support employees during significant life events.

Accessibility and Support

Tesco is committed to inclusivity in recruitment and provides reasonable adjustments throughout the hiring process. Candidates requiring additional support are encouraged to notify us to ensure a supportive experience.