Customer Assistant - Castlebar (25-30 Hours)

About the Role

At Tesco Ireland, we offer a broad selection of products ranging from food to clothing, household items, and financial services, supported by a wide variety of job roles across our numerous stores in Ireland and the UK. We prioritize exceptional customer service, reflecting our 'Every Little Helps' philosophy that extends beyond customers to our workplace culture. Respect and opportunities for growth are central to what makes Tesco a rewarding employer. Your employment will be contingent on submitting your bank account details before your start date.

Responsibilities

• Prioritize customer needs in all tasks and interactions.
• Build rapport with customers by providing attentive, courteous service.
• Ensure continuous availability of products and services for customers.
• Handle merchandise carefully to maintain its quality and presentation.
• Maintain cleanliness and organization of sales floor and storage areas.
• Adhere to department procedures and routines as per training received.
• Comply with all company policies and health and safety standards.
• Flexibly assist colleagues by working across different departments when necessary.

Requirements

• Deliver friendly, proactive customer service through greeting and assisting shoppers.
• Demonstrate strong commitment and dedication to team and departmental goals.
• Effectively prioritize tasks with the customer's best interests in mind.
• Adapt and remain resilient amidst changing business demands.
• Follow oral and written instructions accurately.
• Reliability and punctuality are essential.
• Maintain a neat and professional appearance at all times.

Benefits

• Competitive salary package.
• Eligibility for bonus schemes.
• Access to Virtual GP consultations, offering confidential healthcare via video and online prescriptions, extendable to family members at reduced rates.
• Round-the-clock Employee Assistance Programme offering emotional and wellbeing support for employees and their families.
• Colleague Clubcard discount benefits including 10% off in-store and online, monthly 15% discount weekends, biannual 20% discounts, and 20% off on F&F clothing year-round, extendable to a family member.
• Life insurance coverage.
• Participation in pension plans.
• Save As You Earn investment scheme availability.
• Paid family leave policies.
• Bike to Work initiative participation.
• Recognition through long service awards.
• Commuter benefit schemes.

About Tesco

Established in Ireland since 1997, Tesco operates 170 stores and employs over 13,000 people, supporting approximately 45,000 jobs directly or indirectly across the country. We maintain strong connections with more than 500 Irish suppliers, favoring small and medium enterprises and supporting farming communities. Tesco is the largest buyer of Irish food and drink worldwide, purchasing €1.6 billion annually, contributing significantly to community welfare through programs like the Tesco Community Fund, Children’s Health Foundation, FoodCloud, and Stronger Starts.

We foster an inclusive work environment where individuality is respected and all colleagues have the support they need to thrive. Flexible working arrangements are encouraged to accommodate changing life circumstances. Tesco is committed to diversity, equality, and accessible recruitment.

Additional Information

If you require any accommodations during the recruitment process, please contact the recruitment team to arrange support tailored to your needs.