Contracts & Legal Operations Specialist

Position Overview

Sift is seeking a Contracts and Legal Operations Specialist responsible for managing the entire contracting lifecycle, including customer, vendor, and partner contracts. You will leverage AI tools for initial drafting and review of routine contracts, then lead negotiation and closure of standard agreements autonomously, with complex or high-risk matters escalated to legal counsel. Additionally, you will be accountable for maintaining and enhancing contract automation systems and playbooks as business needs evolve. This role collaborates closely with teams such as Deal Desk, Sales, Partners, Finance, Security, Privacy, Marketing, and Product.

Primary Responsibilities

• Independently draft, negotiate, and finalize standard commercial contracts—such as NDAs, order forms, renewals, and low-risk vendor and partner agreements—from initial draft through signature.
• Review and complete AI-generated preliminary edits and clause extractions on incoming contracts before circulation.
• Maintain and update contract automation tools and playbooks, including clause libraries, intake logic, and incorporation of new agreement types aligned with evolving business requirements.
• Oversee vendor and procurement negotiations, including pricing and terms, track requests in Jira, and challenge unfavorable terms.
• Manage the entire contract lifecycle including intake, repository management, renewals, approvals, and contract termination.
• Provide guidance and coaching to Sales on standard terms and common edits to expedite deal closures without legal intervention.
• Partner with Sales and Deal Desk to optimize sales workflows and deal cycle efficiency.
• Monitor, analyze, and report on contract and vendor-related metrics.
• Triage incoming contract and vendor requests; escalate complex, high-risk, or non-standard matters to legal counsel.
• Assume additional responsibilities within a dynamic, rapidly growing legal and compliance team.

Qualifications and Experience

• Minimum of 2 years in contracts management, legal operations, or deal desk roles, preferably within B2B SaaS environments. A law degree is not mandatory.
• Proficiency with AI tools for daily contract drafting and review is essential.
• Strong discernment regarding standard contractual issues versus those requiring counsel involvement.
• Experience with Salesforce and Jira platforms.
• Excellent organizational capabilities and time management skills, comfortable managing high volumes and competing priorities.
• Adaptability to evolving processes and tools in a developing team environment.

Preferred but Not Required

• Background in legal, paralegal, or compliance functions.
• Familiarity with Contract Lifecycle Management (CLM) systems like DocuSign Navigator, Ironclad, LinkSquares, or Conga.
• Knowledge of data privacy laws and regulations such as CPRA and GDPR.
• Experience related to fraud prevention, risk management, or trust & safety sectors.
• Hands-on experience using large language model (LLM) tools (e.g., Claude, ChatGPT) for building custom prompts, workflows, or lightweight automations.
• Prior involvement in high-growth company environments.

Our Commitment

Sift is dedicated to fostering a diverse, equitable, and inclusive workplace where all employees can express their authentic selves. We believe diversity drives innovation, equity is a fundamental right, and inclusion is essential for community and team success. Our mission is to empower our employees to build trust and create safer online experiences.

About Sift

Sift is a leading AI-powered fraud prevention platform securing digital trust for global businesses. Utilizing advanced machine learning, user identity data, and a network analyzing over one trillion events annually, Sift supports more than 700 customers to confidently grow and deliver seamless consumer experiences.