Clinic Receptionist

Role overview

Integrated Surgery Outpatients is seeking a welcoming, organised, and dependable receptionist to be the first point of contact for patients using the service. This role is varied and fast-paced, requiring a calm, compassionate approach and the ability to keep outpatient clinic activity running smoothly.

What the role involves

You will interact with patients every day, both in person and by phone, while helping administrative and clinical colleagues with day-to-day clinic preparation. Typical tasks include preparing patient notes, entering data accurately, and arranging appointments.

Working pattern

The post runs Monday to Friday, with working hours between 07:30 and 18:00.

Experience

Previous work in a reception or customer-facing environment would be an advantage, although it is not a strict requirement.

Right to work in the UK

This position cannot be sponsored under the Skilled Worker route (formerly Tier 2) or the Health and Care Worker visa. Only applicants who already have the right to work in the UK without sponsorship can be considered.

About Northampton General Hospital NHS Trust

Northampton General Hospital is one of the region’s largest employers and is part of an ambitious period of improvement, modernisation, and service development. The trust now operates within the University Hospitals of Northamptonshire group model alongside Kettering General Hospital NHS Foundation Trust.

Values and culture

The organisation’s core values are Compassion, Accountability, Respect, Integrity, and Courage. It also supports inclusive recruitment and actively welcomes applications from people of all protected groups, particularly those from BAME, Disabled, and LGBTQ+ backgrounds. The trust is also Defence positive and supports reservists, veterans, spouses, and partners.

Contact for informal enquiries

Name: Sarah Bates
Email: sarah.bates34@nhs.net