Client Relationship Executive

Overview

Dhwi Enterprise Private Limited is seeking a confident, well-educated professional for the role of Client & Supplier Coordination Executive. The individual will be responsible for managing communications with clients and suppliers, following up on enquiries, and maintaining accurate records of all interactions.

Responsibilities

• Make and receive business-related calls to and from clients and suppliers.
• Track and follow up on quotations, orders, payments, and deliveries.
• Provide clear explanations of company products and services.
• Document call details and update client and supplier databases.
• Collaborate with internal teams to address and resolve enquiries efficiently.
• Ensure all communications are professional and courteous.
• Send follow-up messages via WhatsApp or email as necessary.
• Develop and nurture positive business relationships.

Candidate Requirements

• Graduate degree preferred; capable freshers may also be considered.
• Proficient communication skills in Hindi and English or local language.
• Polite, confident, and professional phone manner.
• Familiarity with WhatsApp, email, and Microsoft Excel basics.
• Strong organisational abilities with good follow-up skills.
• Experience in telecalling, customer service, sales coordination, or office administration is advantageous.
• Preference given to candidates residing near the office location.

Additional Information

This role is focused on business coordination and is primarily office-based; it does not involve fieldwork.

Compensation

The monthly salary ranges from INR 12,000 to INR 30,000.