Citizen & Culture Executive

Role Overview

As a Citizen & Culture Executive, you will play a pivotal role in facilitating the seamless daily operations at both Earth HQ and hotel venues. Your responsibility includes ensuring a well-organized and welcoming experience for all team members, managing the entire citizen lifecycle from recruitment to onboarding, contracts, visa coordination, and operational administration. Collaborating closely with operational leaders and various teams, you will ensure citizens receive comprehensive support while maintaining strict organizational processes and accuracy behind the scenes.

Main Duties

• Draft employment contracts, offer letters, and onboarding documents.
• Organize and oversee onboarding procedures for new employees across HQ and hotel environments.
• Manage schedules and induction programs for new joiners, ensuring smooth orientation sessions.
• Maintain precise and confidential employee records and files.
• Monitor probation periods, confirmations, staff movements, and related documentation.
• Handle visa-related workflows including medical exams, Emirates ID applications, labor documentation, and government liaison.
• Coordinate with PROs, governmental bodies, and external partners to guarantee compliant and efficient processing.
• Keep vigilant track of visa expiration, renewals, and labor-related compliance documentation.
• Support adherence to UAE labor laws and internal HR procedures.
• Serve as a contact point for daily employee queries and administrative tasks.
• Coordinate operational necessities across headquarters and hotel teams.
• Manage attendance, leave administration, scheduling, and employee record keeping.
• Assist in maintaining structured and efficient operations across various departments.
• Provide administrative assistance and coordination to leadership in the Citizens & Culture team.
• Organize citizen engagement initiatives, internal communications, and cultural events.
• Promote a thoughtful, welcoming, and well-organized environment for newcomers and existing staff.
• Lead efforts for onboarding celebrations and culture-enhancing activities.
• Embed Earth culture and a service-oriented mindset in daily interactions and processes.
• Oversee recruitment activities for operational and corporate roles including job postings and candidate management.
• Collaborate with departmental leaders to align hiring priorities and onboarding timelines.
• Ensure a smooth and positive candidate experience during recruitment.
• Prepare onboarding readiness and complete hiring documentation.
• Administer recruitment tracking, reporting, and follow-up procedures.
• Submit monthly payroll inputs accurately, including attendance, leaves, salary modifications, and deductions.
• Maintain payroll records with confidentiality and precision.
• Coordinate with the Finance team for timely payroll processing and resolve payroll queries.
• Monitor unpaid leave, overtime, commissions, and payroll adjustments.
• Ensure payroll adherence to company policies and labour laws.
• Generate reports and reconciliations related to payroll as needed.
• Support end-of-service processing, final settlements, and offboarding complying with policies and regulations.
• Create and maintain detailed trackers, reports, and records.
• Implement consistent and efficient process adherence.
• Contribute to the continuous improvement of administrative workflows and onboarding processes.
• Assist with preparation of reports, documents, and operational updates as requested.
• Ensure full compliance with company policies and local labor regulations in all administrative practices.