Callcenter Agent

About UNIAQ AG

UNIAQ AG is a collective of experienced professionals and sales experts with diverse core competencies and the innovative spirit of a startup. The founding members bring together over 50 years of experience, primarily focused on IT topics. The company embraces a unique approach to its work, valuing fun, collaboration, and team spirit.

Work Environment and Culture

At UNIAQ AG, you will experience a vibrant and contemporary workplace that emphasizes flat hierarchies and agile work methodologies. The company prioritizes a positive corporate culture and strong interpersonal relationships. While office meetings are encouraged for collaborative projects, remote working remains the standard.

Benefits and Support

• Tax-free fringe benefits redeemable in various ways
• Company pension scheme
• Vermögenswirksame Leistungen (capital-building benefits)
• Accident and supplementary health insurance
• Free access to platforms supporting mental and physical health
• Complimentary beverages including coffee
• Comprehensive onboarding process with a team buddy, a structured plan, and new hardware provided

Working Hours

The workweek is structured around core working hours from Monday to Thursday, 8:00 AM to 5:00 PM, and on Fridays from 8:00 AM to 2:00 PM, promoting a healthy work-life balance.

Role Responsibilities

• Engage with interesting topics in the IT and telecommunications sectors
• Serve as a strategic partner to customers, offering personalized attention beyond being just a number
• Independently enter and maintain all relevant data within the company system
• Support business meetings with clients by providing expertise and active participation

Candidate Profile

• Friendly attitude towards colleagues and appreciation of a family-like work environment
• Enjoyment in advising and interacting with people
• Basic computer skills, including turning on a computer and sending emails
• Previous experience in IT or telecommunications is advantageous but not a strict requirement
• Open to individuals with completed training or motivated career changers eager to make a difference

Additional Information

This full-time position is available immediately. Candidates are encouraged to visit and get to know the company, including the option of a trial day. Applications should be sent via email or through the company's application form. Initiatives applications are welcome if you haven’t found a suitable position yet.