Business Development & Sales Executive - Birthday Party Sales

About the Role

The role involves leading and expanding the birthday celebration vertical at Landmark Leisure by managing the complete sales cycle—from generating leads and engaging clients to coordinating events and post-event follow-ups. This customer-centric position requires outstanding interpersonal skills and creativity to craft memorable birthday experiences.

Key Responsibilities

• Consistently meet and exceed monthly sales targets related to birthday party bookings.
• Promptly respond to inbound inquiries received via phone, email, and walk-ins with compelling communication.
• Convert potential leads into confirmed bookings while upselling supplementary services.
• Offer customized event planning assistance, providing creative ideas tailored to client needs.
• Keep accurate customer details updated within CRM software.
• Perform follow-ups with previous clients to encourage repeat business and referrals.
• Develop comprehensive event plans aligned with client preferences.
• Collaborate with internal departments to ensure flawless event delivery.
• Attend events to oversee client satisfaction and operational execution.
• Work alongside the marketing team on lead generation campaigns and promotional activities onsite.
• Monitor sales metrics, analyze data, and submit regular performance reports.
• Expand the customer base by leveraging referrals, strategic partnerships, and networking opportunities.

Candidate Profile

• Minimum of 2 to 3 years of effective sales experience, ideally within events, hospitality, or customer service sectors.
• Demonstratable success in achieving or surpassing sales targets.
• Experience using CRM platforms and proficiency in Microsoft Office Suite, particularly Excel and Word.
• Excellent verbal communication and interpersonal abilities.
• Strong skills in multitasking and managing time effectively.
• Availability to work during weekends and evenings based on event schedules.