Business Change Manager
Wellington, Wellington Region, New Zealand · Full Time
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Job description
About Kiwibank and the Role
At Kiwibank, you will engage in meaningful work that significantly impacts our people and all New Zealanders. This position offers you the opportunity to enhance your change management expertise while contributing to a transformative initiative aligned with our mission to improve the wellbeing of Kiwi communities. You'll receive support to grow professionally, taking on challenges that benefit our customers, communities, and your career growth.
Role Overview
In this 12-month fixed-term role, you will support a dynamic transformation program within a complex technical environment operating on a fast delivery cadence. Your responsibilities include designing and implementing appropriately scaled change strategies, collaborating closely with stakeholders to build organizational readiness, and influencing individuals and groups to ensure changes are successfully adopted and produce tangible value.
Key Responsibilities and Skills
- Lead enterprise-wide change initiatives while fostering the development of change leadership capabilities.
- Assess change impacts, coach leadership, and enhance team readiness, willingness, and ability to embrace change.
- Develop comprehensive change strategies and adoption plans that align with organizational goals.
- Manage readiness activities including communications, education, and training efforts.
- Apply strong stakeholder analysis and relationship-building skills to maintain collaborative partnerships.
- Demonstrate excellent planning, quality assurance, and time management in complex project environments.
- Utilize analytical and problem-solving skills to navigate multifaceted issues.
- Work both independently and collaboratively to drive change outcomes.
Candidate Profile
Ideal candidates will have proven experience delivering change from initial scope through to adoption review. The role suits a people-centered change professional capable of confidently guiding complex transformation initiatives with empathy and care.
Additional Information
- This is a 12-month fixed-term position based in Wellington, New Zealand.
- Applications close Monday 24th August 2026; recruitment may conclude earlier if suitable candidates are found.
- Flexibility, opportunity for growth, and a supportive environment are core to Kiwibank’s culture, promoting well-being for employees and their families.