Business Analyst - PMO

Overview

This role requires partnering with multiple departments within the bank to accurately interpret and translate organizational changes and technological requirements into detailed business cases. The professional will provide critical assistance throughout RFP preparations and vendor selection stages, and oversee the bank's internal testing management processes. The goal is to ensure cost-effective implementation of customized solutions that promote continuous process improvements.

Key Responsibilities

• Collaborate across departments to understand system or technology change requirements and explore feasible alternatives before developing business cases.
• Assist teams in formulating detailed business cases that articulate needs, benefits, and financial implications clearly.
• Coordinate with IT for comprehensive evaluation of business cases, ensuring alignment with the bank's architectural and technological standards, alongside market research for suitable technology solutions.
• Engage with business units to comprehend strategic priorities, budget considerations, complexity, and potential impact of upcoming initiatives.
• Offer expertise during RFP development by reviewing tender documents to confirm clarity and accuracy of project scopes prior to vendor engagement.
• Contribute to vendor shortlisting and selection processes by critically analyzing proposals for compliance and deviations before contract finalization.
• Propose and establish testing management guidelines aimed at refining testing procedures aligned with project and change request frameworks.
• Create, deploy, and oversee standard templates, forms, and presentations for testing management utilized organization-wide.
• Develop policies and procedures advocating continuous enhancement in delivering testing services for IT projects and change requests.
• Align project plans and charters consistently with approved standards, specifications, and schedules.
• Support training initiatives for project managers on relevant toolsets when required.
• Manage projects to ensure timely delivery within budget limits, maintaining quality standards and monitoring risks and issues.
• Supervise project team performance, including third-party consultants where applicable.
• Oversee technology solution testing, ensuring conformity to scope requirements and functional performance in various scenarios.
• Evaluate testing outcomes and coordinate with relevant teams to address defects and improvements as necessary.
• Develop test plans and guide business and IT personnel in preparing test scripts for projects and changes.
• Issue formal test closure reports and facilitate defect tracking using established tools and documentation.
• Adhere strictly to departmental policies, procedures, and operational guidelines to maintain control and consistency in work.
• Assist in producing punctual and precise departmental reports in accordance with organizational standards.
• Perform additional duties or assignments as delegated.

Qualifications and Experience

• A bachelor's degree in Information Systems, Computer Science, or a related discipline is required.
• A minimum of ten years of progressive experience in business analysis, including at least four years within banking or financial institutions.

Technical Skills and Knowledge

• Comprehensive understanding of banking technology systems serving both front and back office functions.
• Experience in managing business change, RFP processes, and procurement activities.
• Familiarity with Islamic banking principles and their application in technology and business contexts.
• Proven ability to meet objectives within stipulated timelines.
• Strong planning and organizational capabilities.