Business Analyst - Payments & Billing (Contract, Remote)

About the Role

We are engaging an experienced Business Analyst for a 6-month fixed-term contract to support a global transformation initiative aimed at creating an integrated workforce platform. This platform will enhance operational efficiency by linking various business systems across international regions. In this role, you will focus on the Pay & Bill team, ensuring the accurate capture and implementation of payroll, billing, and financial processes within a complex technology environment.

Key Responsibilities

• Lead the collection and documentation of requirements for global Pay & Bill functions, encompassing payroll, billing, time and attendance, expenses, leave management, and system integrations.
• Organize and conduct workshops involving business and technical stakeholders to clarify needs.
• Produce comprehensive business analysis documents such as Business Requirements Documents (BRDs), functional specifications, process maps, user stories, and acceptance criteria.
• Maintain and manage the requirements backlog with full traceability throughout the project lifecycle.
• Evaluate existing processes to detect gaps and risks, designing future-state solutions accordingly.
• Create AS-IS and TO-BE process flows, data flow diagrams, and detailed supporting documentation.
• Define and document the business rules that govern payroll calculations, billing logic, expenses, leave policies, and compliance.
• Assist in developing and maintaining the Pay & Bill Target Operating Model (TOM).
• Outline integration and interface requirements between multiple platforms and systems.
• Conduct analysis of data flows, perform data mapping, and contribute to data migration efforts.
• Serve as the primary liaison among Finance, Payroll, Operations, and IT departments.
• Support testing by creating User Acceptance Testing (UAT) scenarios, scripts, and defining acceptance criteria.
• Participate in governance activities including RAID (Risks, Assumptions, Issues, Dependencies) management and change impact assessments.

Required Skills & Experience

• Proven experience as a Business Analyst in complex technology transformations or systems integration projects.
• Strong skills in eliciting requirements, engaging stakeholders, and analyzing business processes.
• Proficiency in process modelling techniques such as swimlane diagrams, data flow diagrams, and entity relationship diagrams.
• Hands-on experience with system integrations, data mapping, and managing data migrations.
• Competency in translating complex business problems into clear, prioritized, and actionable requirements.
• Excellent communication and facilitation abilities, capable of engaging stakeholders across organizational levels.
• Highly organized with keen analytical skills and attention to detail, adept at handling multiple parallel workstreams.
• Ability to adapt and thrive in a dynamic, fast-moving program environment.

Additional Information

Salary is offered up to £70,000 per annum pro-rata, accompanied by attractive benefits including opportunities for remote working.