Booking Coordinator

About the Role

Located at the CTM BRTS bus stop in Ahmedabad, this role is ideal for a capable, presentable, and amicable female professional. The Booking Coordinator will be responsible for managing customer communications through calls, WhatsApp, and Instagram messages, embodying a responsible and positive approach. The position suits candidates seeking a permanent, long-term career with the organization.

Key Responsibilities

• Responding to inbound customer telephone inquiries and WhatsApp messages.
• Handling communication received via Instagram and other social media platforms.

Candidate Requirements

• Female candidates aged between 22 and 35 years.
• Minimum education: completion of 12th grade or graduation.
• Good command of Hindi and Gujarati languages; basic proficiency in English is an advantage.
• Familiarity with WhatsApp usage.
• Appearance should be smart and presentable, with a friendly demeanor.
• Freshers are welcome; candidates with previous experience will be favored.
• Preference will be given to applicants seeking long-term and stable employment.

Working Conditions and Benefits

• Full-time employment with flexible working hours from 11:00 AM to 9:00 PM.
• Training during the first month with a stipend of ₹9,000.
• Monthly salary ranging from ₹10,000 to ₹15,000 from the second month onward.
• Company-provided mobile phone exclusively for office duties.
• Company covers calling and internet costs.
• The employee must keep the office phone accessible at all times to promptly address customer calls.
• Opportunity for professional growth and career advancement.
• Supportive and cordial work environment.
• Leave entitlement: one day off per month as per company policy.