Associate Business Manager - B2B ERP Channel Sales and Customer Success
Jeddah, Makkah Province, Saudi Arabia · Full Time
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- Experience
- 2–8 yrs
- Salary
- —
- Openings
- 1
- Posted
- il y a 4 heures
- Work mode
- In office
- Resume
- Required to apply
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Job description
About the Role
We are seeking an experienced Associate Business Manager to join a dynamic IT software company based in Jeddah, Saudi Arabia. In this position, you will play a pivotal part in developing the partner network and driving customer success in the B2B ERP domain. Your efforts will focus on empowering Micro, Small, and Medium Enterprises (MSMEs) by enabling partners and fostering deep engagement with customers to maximize product adoption.
Key Responsibilities
- Facilitate onboarding of approximately 3–4 new partners each month, supporting their recruitment, training, and strategic growth until they can function independently and smoothly transfer sales activities to the core internal teams.
- Assist partners in achieving early successes by guiding them through lead generation, positioning strategies, and participate in collaborative customer engagements aimed at securing a minimum of four assisted sales closures, thereby boosting partner confidence and expertise.
- Collaborate with partners to thoroughly analyze customer workflows and align product capabilities with client requirements, enhancing overall product utilization.
- Develop strong customer relationships to generate organic referrals and document successful case studies highlighting transformational impact on clients’ businesses.
Candidate Profile
- 2 to 8 years of relevant experience in channel sales, partner management, or customer success roles.
- Deep understanding of B2B purchasing behaviors and SME operations, with an ability to tailor technology solutions for MSMEs effectively.
- Exceptional skills in proactive lead generation, stakeholder management, and addressing sales objections.
- Proficiency in accounting fundamentals and Microsoft Office applications.
- Outstanding interpersonal and communication abilities.
Why Work With Us?
The role offers the opportunity to act as a consultant, mentor, and strategist, significantly influencing the digital transformation journey of Saudi Arabia's SME sector.
Level
Entry