Assistant Online Manager

Role Overview

The Assistant Online Manager position offers a foundational leadership opportunity within the Woolworths Group, providing essential skills and experiences to advance a career in retail management. This role involves supporting department operations and collaborating across the store to ensure a superior shopping environment and a positive workplace culture.

Working Schedule

The role follows a roster from Monday to Sunday, starting at 7:00 AM and ending at 11:00 PM, with the flexibility to work a 4-day week to support a healthy work-life balance tailored to personal and business needs.

Key Responsibilities

• Create an engaging and inclusive team atmosphere where individuals can be authentic while delivering consistent, quality shopping experiences.
• Model exemplary customer service through the Everyday ACTs framework: Acknowledge, Care, and Thank.
• Prioritise safety by ensuring all team members adhere to correct store processes.
• Support day-to-day department functions by acquiring a deep understanding of operations.
• Collaborate effectively with colleagues to achieve outstanding outcomes.
• Develop personal leadership style with an aspiration to grow into a future leadership role.
• Recognise the importance of store-wide cooperation to enhance the overall customer shopping experience.
• Maintain a curious mindset to continuously improve skills and facilitate career progression.

Candidate Profile

• Strong desire to learn and absorb departmental operations.
• Ability to foster teamwork and collaborative success.
• Awareness and willingness to evolve leadership capabilities.
• Commitment to creating a safe and welcoming environment for customers and staff.
• Positive approach to working cross-functionally within the store environment.

Employee Benefits and Growth Opportunities

• Structured career development through the Stores Leadership Pathway, offering practical exposure and learning.
• Access to exclusive team discounts across Woolworths Group brands via the Everyday Rewards Program.
• 24/7 wellbeing support through the Sonder App for employees and their families.
• Paid parental leave for primary caregivers supplemented by resources supporting family-work balance.
• Flexible working arrangements enabling employees to work a four-day week to meet personal and business requirements.

About Woolworths Group

As a leading employer in Australia and New Zealand with over 200,000 employees, Woolworths Group is committed to innovation, inclusion, and growth. The company fosters a diverse, equitable, and inclusive work environment where every team member has the opportunity to belong, contribute uniquely, and realise their full potential. Woolworths Group encourages applications from all candidates and is open to providing adjustments in the recruitment process to support diverse needs.