Administration with Car Rental Experience

Overview

VESLA MOTORS L.L.C. is seeking a highly organized and professional individual with administration experience specific to the car rental sector to join their team in Ras Al Khor, Dubai. The role involves managing front desk operations, providing excellent customer service, and supporting administrative functions within the dealership.

Key Responsibilities

• Welcome and assist walk-in customers courteously and professionally.
• Handle incoming calls, emails, and booking queries efficiently.
• Prepare rental contracts and associated documentation accurately.
• Coordinate communications between drivers and the fleet team.
• Keep records, invoices, and daily reports up to date.
• Regularly update customer details within the system.
• Support basic HR and administrative duties as needed.
• Manage incoming/outgoing mail, packages, and deliveries.
• Maintain inventory of office supplies and reorder as required.
• Manage appointment schedules for sales, service, and management teams.
• Notify staff promptly about customer arrivals and appointments.
• Provide detailed information regarding dealership products, services, and current promotions.
• Ensure a positive, welcoming atmosphere for all customers and visitors.

Required Qualifications and Skills

• At least 2 to 3 years of administrative experience specifically in a car rental company, preferably within the UAE.
• Thorough understanding of rental agreements and compliance with RTA procedures.
• Strong communication skills in English (Arabic language skills considered a plus).
• Proficiency in Microsoft Office applications.
• Well-groomed and focused on delivering excellent customer service.
• Ability to multitask effectively and perform well under pressure.

Additional Details

• Position reports directly to the Branch Manager.
• The job location is at Ras Al Khor, Dubai, UAE.
• Employment status is full-time with one day off per week.
• Monthly salary range is from AED 3,000 to AED 4,000.