Account Executive

About Orangebox

Orangebox provides integrated communication services that bring together print, mail, digital campaigns, automation, and design. The business focuses on helping clients connect with their audiences more effectively by combining customers, data, messages, products, and systems into smoother campaigns with less waste and better visibility.

About the Role

Orangebox is looking for a driven Account Executive to join its Client Services team in Wellington. This position plays a key coordination role between Account Managers, technical teams, and production staff. You will convert client needs into clear production instructions so jobs are delivered accurately, efficiently, and on schedule.

Key Responsibilities

• Support Account Managers and the Head of Client Services with daily and weekly campaign work.
• Prepare precise quotations and turn approved estimates into detailed and accurate job bags.
• Update internal tracking tools in real time, maintain daily WIP records, and help organise priorities to meet urgent deadlines.
• Check newly prepared job bags carefully against client briefs, review client samples for accuracy, and keep an eye on active work as it moves through production.
• Handle recurring weekly client billing, contribute to daily reporting, and deliver friendly, professional customer service.
• Work closely and collaboratively with teams across the business, including data programmers, production operators, and digital/automation specialists.

About You

You should have a background in administration, account support, or production coordination, ideally gained in print, mailhouse, logistics, or agency environments. Success in this role depends on a sharp eye for detail, strong organisation, and the ability to switch smoothly between multiple tasks. Clear written and verbal communication is also essential.

Preferred Experience

It would be beneficial to have exposure to variable data, direct mail processes, and postal sorting or manifest requirements. A working understanding of digital print workflows and production timing is also an advantage.