Academic Counsellor

About the Role

Career Comrade is looking for a motivated Academic Counsellor to assist prospective students with their admissions process. The role is ideal for individuals with excellent communication and counselling aptitude, capable of guiding students to make well-informed academic choices and ensuring a smooth admission experience.

Key Responsibilities

• Advise students and parents on courses, colleges, eligibility requirements, and admission procedures.
• Manage inbound and outbound communications via calls, WhatsApp chats, emails, and walk-in inquiries.
• Follow up with prospective students and convert these queries into confirmed admissions.
• Clearly explain course details, fee structures, scholarships, and the necessary documentation.
• Assist students throughout the entire application and admission process.
• Develop and sustain strong relationships with students and their families.
• Keep precise records of leads, follow-ups, and admissions in the CRM system.
• Collaborate with internal teams to guarantee timely admission processing.
• Provide professional responses to student queries ensuring excellent customer service.
• Prepare and submit daily, weekly, and monthly activity reports.

Required Qualifications and Skills

• Possess a bachelor's degree in any field.
• Fresh graduates with robust communication skills are encouraged to apply.
• Previous experience in academic counselling, admissions, telesales, customer support, or business development is advantageous.
• Strong communication and interpersonal skills.
• Effective counselling and persuasion capabilities.
• Good negotiation and relationship management expertise.
• Comfortable working in a dynamic, target-driven environment.
• Basic proficiency with MS Office and CRM software.
• Excellent organization and time-management abilities.
• Enthusiastic, with a positive attitude and a keenness to learn.

Preferred Experience

• Background in education, EdTech, or admission consultancy industries.
• Familiarity with college admissions and higher education sector is a plus.

Work Details

• Location: Kalyan Nagar, Bangalore.
• Schedule: Monday to Saturday, 9:30 AM to 6:30 PM.

Benefits

• Opportunities for professional growth and career advancement.
• Supportive and collaborative working atmosphere.
• Access to training and continuous learning opportunities.