Travel Consultant

About the Company

Luxury Facilities Cards L.L.C. is a distinguished hospitality and services company committed to providing exceptional travel and lifestyle experiences. Focused on personalized client service with great attention to detail, the company caters to travelers seeking comfort and convenience within the Abu Dhabi Emirate, United Arab Emirates. The organization prides itself on a professional, client-oriented culture emphasizing reliability and excellence in service delivery.

Role Overview

This is a full-time, on-location position based in Abu Dhabi, requiring the Travel Consultant to manage comprehensive travel planning services. Responsibilities include researching travel destinations, crafting detailed itineraries, and tailoring travel options in line with clients' budgets and preferences. The consultant will handle booking flights, hotels, ground transportation, and activities; manage reservations as well as modifications or cancellations; and maintain consistent client communication to ensure seamless travel experiences.

Key Responsibilities

• Conduct thorough research and design personalized travel itineraries for clients.
• Organize and manage bookings for flights, accommodation, transport, and leisure activities.
• Respond promptly to customer inquiries, offering expert travel guidance and support.
• Address and resolve clients' travel-related issues efficiently to maintain satisfaction.
• Maintain accurate and up-to-date travel records and documentation as per company policies.
• Collaborate closely with internal teams and external partners to uphold service standards.

Qualifications and Skills

• Proven expertise in travel consulting and comprehensive management of client travel plans.
• Experience in making travel arrangements and handling reservations effectively.
• Strong customer service skills with an emphasis on clear communication and problem resolution.
• Detail-oriented with excellent organizational abilities to juggle multiple travel plans and deadlines.
• Ability to work on-site and cooperate within a dynamic team environment.
• Familiarity with travel booking platforms, systems, and standard office software.
• Understanding of travel rules, document requirements, and regional destinations preferred.
• Previous experience in the travel or hospitality sector is an advantage; relevant educational qualifications such as a diploma or degree are valued.