Telesales Executive

About the Role

Max Mantra Financial Services is seeking an energetic Telecaller to become a part of their team. This position involves making outbound calls to prospective clients, clearly conveying details about loan and insurance products, generating leads, and arranging appointments for the sales staff. Candidates should demonstrate strong communication abilities and a customer-centric mindset.

Responsibilities

• Initiate calls to potential clients using the company's database.
• Present loan and insurance offerings in a clear and professional manner.
• Assess client needs and suggest appropriate products accordingly.
• Develop qualified leads and schedule meetings for the sales team.
• Maintain follow-ups with interested individuals to ensure engagement.
• Record and update customer details along with call outcomes in the CRM system.
• Meet daily, weekly, and monthly targets related to calls and lead generation.
• Address customer queries effectively, resolving fundamental issues.
• Keep customer and company information confidential at all times.

Candidate Requirements

• Minimum educational qualification: completion of 12th grade or graduation.
• Experience ranging from freshers to 2 years in fields like BPO, telecalling, loans, insurance, or sales.
• Proficient communication skills in Hindi; English knowledge is advantageous.
• Basic familiarity with computers, including MS Office and CRM systems.
• A positive mindset coupled with persuasive abilities and drive to meet targets.

Skills Needed

• Effective verbal communication and interpersonal skills.
• Strong persuasion and negotiation capabilities.
• Focus on delivering quality customer service.
• Ability to thrive in goal-oriented environments.
• Collaborative team member with a constructive attitude.