Telecalling Executive - Travel Sales

About the Role

ProLegion is looking for a motivated Telecalling Executive specialized in travel sales to join the Ahmedabad team. This position involves proactively reaching out to potential and current customers to promote diverse travel packages including holiday offers, trade fair tours, and group travel solutions, tailoring recommendations based on client preferences and budgets.

Primary Responsibilities

• Initiate outbound calls targeting prospective and existing clients to market travel-related products and services.
• Effectively promote various travel packages and customized tours.
• Assess customer needs to suggest appropriate travel solutions aligning with their requirements and financial plans.
• Follow up on leads generated via digital marketing, website inquiries, social platforms, and referrals.
• Meet or exceed monthly sales and conversion goals established by the company.
• Handle customer queries with precise information regarding itineraries, destinations, pricing, and related travel offerings.
• Collaborate with Operations Team to finalize bookings, ensure documentation completeness, and offer customer support.
• Maintain detailed records of all client interactions, follow-ups, and sales activities utilizing Excel and company databases.
• Develop long-term customer relationships to encourage repeat business and referrals.
• Prepare and submit daily call reports, sales updates, and activity logs for management review.
• Remain informed on emerging travel trends, destination highlights, and ongoing promotional deals.

Candidate Requirements

• Graduate degree in any field.
• 1 to 3 years of experience in telecalling, telesales, inside sales, or sales within the travel industry.
• Exceptional verbal communication and interpersonal skills.
• Strong negotiation, persuasion, and customer engagement capabilities.
• Basic familiarity with domestic and international travel products preferred.
• Competent in MS Excel and basic computer usage.
• Aptitude for working in target-driven environments with effective follow-up mechanisms.
• Proven capability in managing customer relationships efficiently.

Preferred Attributes

• Prior work experience in travel agencies, tour operators, or related sales fields.
• Fluency in Hindi and English; proficiency in Gujarati is advantageous.
• A positive, proactive, and customer-first mindset.

Additional Information

Applicants must apply strictly through the company's official application tracking system link. Any other submission channels will not be considered.

ProLegion does not require any payment or fees at any recruitment stage; candidates are warned that solicitation of money should be reported immediately as fraudulent activity.