Superflex Roadside Patrol Mechanic - Esher

Role Overview

Join RAC as a Superflex Roadside Mechanic, where flexibility and reliability form the backbone of our service. You will deliver adaptable roadside support within the Esher cluster, helping members get back on the road promptly.

Key Responsibilities

• Perform diverse roadside assistance tasks including diagnostics, repairs, and vehicle maintenance.
• Work an average of 40 hours per week with schedules released seven days ahead and core hours confirmed three days prior.
• Operate shifts between 06:00 and 02:00 that may include early mornings, evenings, weekends, and bank holidays.
• Manage your own RAC van, keeping it stocked with tools, fuel card, uniform, and diagnostic equipment.
• Provide excellent customer service by acting as an RAC ambassador and maintaining calm and professionalism in all situations.

Location

Based in Esher, covering nearby areas including Kingston upon Thames, Surbiton, Epsom, Ewell, Tolworth, Chessington, Worcester Park, Sutton, Croydon, Mitcham, and Wimbledon. You will start and finish your workdays locally from home.

Qualifications and Experience

• Possess an NVQ Level 2 or equivalent in Light Vehicle Maintenance with at least two years of experience, or
• Have five or more years of experience as a Vehicle Technician or Mechanic.
• Hold a full UK driving license with fewer than six penalty points.

Compensation and Benefits

• Competitive base salary starting at £55,869 annually, inclusive of London Weighting Allowance if applicable, with potential earnings up to £61,000 with bonuses and overtime.
• Participation in colleague share schemes to share in company growth.
• Free RAC Ultimate breakdown cover from day one and access to a car salary sacrifice scheme including electric vehicle options after twelve months.
• Generous holiday entitlement starting at 23 days plus bank holidays, increasing to 25 days with service.
• Pension contributions matched up to 6.5% and life insurance coverage multiplied up to four times salary.
• Access to a 24/7 confidential wellbeing support helpline for you and your family.
• Exclusive savings on tools, technology, holidays, and more via the Orange Savings portal.

Ideal Candidate Traits

The ideal candidate is more than a mechanic—they are problem solvers and personable professionals who represent RAC with pride. Adaptability and the ability to diagnose and fix a range of vehicle issues in a variety of settings are essential. Strong organizational skills to manage stock and documentation are important, as is the confidence to make independent decisions on site to provide the best solutions for members.

Additional Information

RAC has over 128 years of trusted heritage and serves more than 15 million members. The organization values diversity, supports career development, and maintains a positive workplace culture with high employee satisfaction.