Steward Supervisor

Overview

Join Marina Bay Sands and elevate your passion by collaborating with industry experts to cultivate a gratifying and prosperous career. We are seeking a Steward Supervisor to lead and oversee stewarding operations within our restaurant environment.

Key Responsibilities

• Manage and guide a team of stewards including full-time and casual part-timers to uphold cleanliness standards across the restaurant.
• Oversee inventory management of operating supplies and equipment (OS&E).
• Supervise cleanliness of restaurant floors, walls, and equipment.
• Ensure proper washing and sanitization of ice machines, cleaning of shelves, filters, and polishing of holloware.
• Manage dish station operations and maintenance of dishwashing areas.
• Oversee handling and cleaning of equipment trolleys and garbage disposal areas, including maintaining the cleanliness of toilets.
• Maintain compliance with daily stewarding Standard Operating Procedures (SOP).
• Assist Stewarding Leadership with staff scheduling, recruitment, performance reviews, and HR-related activities.
• Maintain up-to-date information on stewarding bulletin boards and disseminate crucial operational details to the team.
• Ensure stewards possess necessary knowledge and equipment to perform their tasks efficiently.
• Conduct on-the-job and technical training for new stewarding staff and support leadership in training initiatives.
• Prepare daily food and beverage requirements accurately.
• Supervise proper maintenance and storage of equipment post-use.
• Motivate and empower the stewarding team to maintain high operational standards.
• Ensure timely availability of required stewarding equipment and supplies, adhering to established par levels.
• Monitor guest feedback related to stewarding and report to the Director of Stewarding or Executive Chief Steward.
• Coordinate with suppliers and contractors during operational hours.
• Assist in complying with food safety protocols and liaise with relevant inspectors and hygiene managers.
• Promote and enforce safety, hygiene, and sanitation standards consistent with hotel policies.
• Provide support to stewarding leadership on additional related responsibilities as needed.

Qualifications and Experience

• Minimum education: High School "O" Level; Diploma in any field is advantageous.
• At least 2 years of experience in restaurant and bar operations, with a minimum of 1 year in a supervisory role.
• Solid knowledge of stewarding practices.
• Leadership experience in stewarding is beneficial.
• Proficiency in both written and spoken English.
• Strong understanding of food and beverage operations.
• Physical ability to lift heavy items as required.
• Willingness to work rotating 24-hour shifts including morning, afternoon, overnight, and public holidays.

Additional Information

Marina Bay Sands is committed to fostering diversity, equity, and inclusion within its workforce. We provide equal employment opportunities as part of our expansion in Singapore. Employees are expected to adhere strictly to company regulations, ethical standards, and policies.