Solution Engineer APAC

About MetalBear and the Role

MetalBear is a remote-first, seed-stage startup backed by top-tier venture capitalists, rapidly scaling with a team sourced from leading technology companies. The company is at a pivotal stage transitioning from early traction to ambitious global expansion. We are searching for a versatile technologist to join as Solutions Engineer for the APAC region. This is an exceptional opportunity to establish and lead a customer-facing function from scratch, shaping our go-to-market approach, ensuring technical customer success, and defining outstanding developer experiences for users of mirrord.

Key Responsibilities

• Take ownership of the full technical engagement lifecycle: conduct product demonstrations, manage Proof-of-Concepts (POCs), advise customers on system architecture, and facilitate smooth production deployments.
• Drive customer onboarding and long-term engagement to guarantee effective adoption of mirrord and sustainable value delivery.
• Serve as a trusted technical advisor by thoroughly understanding client needs, diagnosing technical challenges, and guiding best practices for cloud-native infrastructure.
• Collaborate across teams including Sales, Product, and Engineering to influence product development and roadmap decisions.
• Build scalable operational assets such as playbooks, documentation, and processes to support rapid regional growth.
• Act as the Voice of the Customer by collecting and relaying actionable insights to continuously improve the product and developer experience.

What Makes This Position Unique

• Pioneer the APAC region engagement, defining the approach to customer partnerships and success.
• High autonomy with full ownership over role design, processes, and success metrics.
• Opportunity for accelerated career progression in a fast-growing startup with visible leadership paths.
• Leverage a vibrant open-source software community and strong inbound interest complemented by strategic outbound initiatives.
• Work closely with the CEO and executive leadership on strategic direction and customer impact.

Candidate Profile and Requirements

• Minimum of 3 years’ experience in fast-paced, high-performance environments such as startups, scale-ups, or hyper-growth companies.
• Strong technical expertise with hands-on experience in cloud platforms like AWS, GCP, or Azure, familiarity with modern infrastructure technologies like Kubernetes and microservices, and competency in coding/readability of code.
• Demonstrated success or high potential in client-facing technical roles such as Solutions Engineering, Customer Success, or Pre-Sales engineering.
• Self-motivated individual who excels in ambiguous, rapidly evolving environments with limited supervision.
• Excellent interpersonal communication skills capable of engaging both technical and business stakeholders effectively.
• Highly organized and detail-focused with the ability to balance both tactical execution and strategic planning.
• Preferred: Experience in quota-driven pre-sales or customer success roles related to developer tooling or cloud infrastructure.

Benefits and Culture

• Compensation package includes competitive pay combined with significant equity participation in a high-growth startup.
• A critical leadership role with substantial personal impact in scaling MetalBear’s presence throughout the APAC region.
• Rapid career growth in a culture that encourages curiosity, innovation, and strong execution.
• Remote-first working environment designed for asynchronous collaboration, focus, and flexibility.
• Direct engagement with company founders and executives, shaping both product and go-to-market strategies.