Service Sales Coordinator

Role Overview

This position supports the operation manager by managing daily sales activities and order processing tasks, while collaborating closely on project and budget inquiries. The role involves handling urgent communications efficiently and escalating issues as appropriate.

Key Responsibilities

• Assist the operation manager with daily sales tasks and order processing.
• Handle urgent correspondences and inquiries promptly, reporting significant matters to the operation manager.
• Resolve minor non-technical issues independently, escalating major problems to management.
• Maintain and update pricing files from both local and international vendors on a monthly basis for operational use.
• Manage daily sales operations including preparing sales inquiries and executing orders.
• Organize and maintain comprehensive filing systems for all inquiries from initiation to completion in both physical and digital formats.
• Prepare purchase recommendations and cost sheet analyses related to project inquiries.
• Source and add new suppliers to the company’s vendor database.
• Perform ad-hoc data entry tasks as required.