Sales Associate - Freight & Logistics

Role Overview

As a Sales Associate based in Gurugram, you will oversee the entire sales process for freight clients in the USA, handling everything from initial outreach to deal closure and ongoing account management. This role combines sales responsibilities with operational involvement, requiring dedication to acquiring and maintaining clients rather than simply passing them along.

Key Duties and Responsibilities

• Identify and qualify US-based shippers and clients through email and outbound calls, focusing on FTL, LTL, and drayage freight segments.
• Develop and sustain a pipeline filled with active potential clients.
• Assess customer freight needs and offer fitting logistics solutions.
• Independently negotiate pricing and finalize freight agreements with clients.
• Collaborate closely with carriers and operations teams to guarantee smooth fulfillment of scheduled shipments.
• Manage client relationships post-sale to encourage repeat business and increase account value.
• Monitor shipment progress and address escalations related to your accounts.
• Achieve monthly revenue goals linked to tiered incentive structures.

Candidate Requirements

• Excellent spoken and written English skills suitable for conversations with US clients during their EST/PST working hours.
• Experience and confidence in cold calling, with resilience towards rejection.
• Strong organizational skills to effectively handle a sales pipeline, existing accounts, and operational coordination simultaneously.
• Educational qualifications are open; success is measured solely by performance.

Compensation Structure

Remuneration includes a fixed base salary plus monthly incentives based on generated revenue. There is no earning cap; higher revenue leads to higher incentive tiers.