Revenue Officer

About the Role

Join the Revenue team at Hunter New England Local Health District, dedicated to managing revenue flow and making a meaningful impact. The Revenue Officer plays a crucial role in supporting the accurate and timely recovery of revenue across the district.

Key Responsibilities

• Manage and support invoicing processes for inpatient, outpatient, and emergency healthcare services.
• Prepare and distribute invoices, and actively follow up on unpaid debts to ensure prompt recovery.
• Collaborate with internal departments and external stakeholders to address billing inquiries and resolve outstanding balances.
• Maintain precise revenue records and assist in optimizing revenue systems and workflows.
• Operate efficiently in a high-volume setting where accuracy, organization, and meeting deadlines are fundamental.
• Work within a 24/7 rotating roster covering Waratah and John Hunter Hospital campuses.

Candidate Profile

• Experience and understanding of revenue generation and debt collection processes.
• Strong organizational abilities to handle significant workloads and adhere to deadlines.
• Excellent communication, interpersonal, and customer service aptitude.
• Familiarity with Medicare and Private Health Insurance entitlements.
• Proficient use of electronic revenue systems alongside Microsoft Office applications.
• Adaptable, cooperative team member capable of managing competing priorities.
• Valid NSW driver’s license with willingness to travel for work-related tasks.

Employment Details

• Permanent full-time position with 38 hours per week.
• Located at Waratah Campus.
• Salary range: $78,183.85 to $79,973.57 per annum, plus 12% superannuation and salary packaging options.
• Permanent employment requires Australian citizenship, permanent residency, or New Zealand citizenship with a current passport.
• Participation in the 24/7 rotating roster between Waratah and John Hunter Hospital.

Benefits

• Opportunities to develop a career surrounded by beautiful locations and challenging work.
• Sustainable healthcare initiatives aimed at zero impact.
• Close proximity to shopping and essential services.
• Monthly allocated days off for full-time employees.
• Four weeks annual leave (pro-rated for part-time staff).
• Paid parental leave supporting work-life balance.
• Salary packaging options up to $11,600 including novated leases.
• Fitness Passport program offering discounted gym memberships for employees and families.
• Employee Assistance Program available to staff and families.

Additional Information

The organization promotes diversity, inclusion, and accessibility, welcoming people with a variety of lived experiences. Accommodations during the recruitment process are available upon request.

Employment of temporary visa holders is only considered if no suitable local candidates are found, with no visa sponsorship available.

Applicants will be assessed on essential criteria outlined in the official position description and must comply with relevant NSW Health occupational screening and vaccination policies.