- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- hace 2 horas
- Work mode
- Work from home
- Resume
- Required to apply
Sign in to tell us what does and doesn't work for you here — it sharpens every match we show you.
Job description
Company Overview
Fever is a leading global technology platform dedicated to culture and live entertainment. Our mission is to democratize access to cultural and entertainment experiences. Leveraging proprietary advanced technology and a data-driven methodology, we are transforming how audiences engage with live events worldwide. Our platform connects over 300 million monthly users across more than 55 countries, empowering event creators through innovative data and technology to scale and enhance their events.
We have established partnerships with renowned industry leaders such as Netflix, F.C. Barcelona, and Primavera Sound, and have delivered internationally acclaimed experiences supported by top global investors.
About the Role
As part of Fever’s Operations team, you will play a critical role in ensuring seamless functioning of our products and services across multiple countries. You will oversee processes, identify key priorities, and enhance workflows to support company growth and deliver excellent stakeholder experiences. Working closely with leadership and various departments, you will help build and refine operational strategies aligned with Fever's goals.
Key Responsibilities
- Manage Fever's Back Office systems, including creating, configuring, monitoring, and maintaining experiences on internal and external ticketing and distribution platforms.
- Conduct daily operational audits of published experiences to verify setup accuracy, performance, and smooth functionality.
- Collaborate routinely with Project Management, Product, Quality Assurance, Marketing, Finance, and other teams to support back-office configurations, coordinate launches, and optimize operational processes.
- Supervise ongoing performance of external partner API integrations, proactively detect issues, coordinate resolution efforts with technical teams and partners, ensuring continuous operation of live experiences.
- Engage in weekly cross-team meetings to align objectives, report operational challenges, and sustain marketplace operations.
Candidate Profile
- Exceptional communication and interpersonal skills enabling effective collaboration with diverse internal and external stakeholders.
- Quick learner with strong memory and multitasking abilities in fast-moving environments.
- Resilient under pressure and adept at managing peak demand periods.
- Proficiency in English at a high level is required.
- A minimum of two years’ experience in related operational roles.
- Proactive decision-maker with strong problem-solving capabilities and ability to respond swiftly.
- Advanced skills in Microsoft Office suite and aptitude to quickly master new software tools such as SQL, dashboards, and internal systems.
Benefits and Perks
- Competitive compensation package.
- Opportunity to significantly impact a rapidly growing global leader in the entertainment industry.
- Access to 40% discount on Fever events and experiences.
- Flexible remote work environment.
- Health insurance coverage.
- Superannuation benefits.
- Immediate responsibility with continuous professional and personal development.
- Engaging work atmosphere alongside an international, talented, and enjoyable team.
Diversity and Inclusion
Fever is dedicated to fostering an inclusive workplace where everyone’s background and perspectives are valued. We welcome applications from all individuals regardless of birthplace, ethnicity, gender identity, religion, sexual orientation, disability, pregnancy, marital status, age, or caregiving responsibilities. Reasonable accommodation is available during the selection process upon request.