Patient Access Registrar

About the Facility

Fort Lauderdale Behavioral Health (FLBH), part of Universal Health Services (UHS), is a 182-bed treatment center located in Fort Lauderdale, Florida. Specializing in mental health and substance abuse treatment for youth, adults, and seniors, FLBH offers an integrated system of services including inpatient, partial hospitalization, intensive outpatient, and ECT programs. Staff across psychiatry, nursing, social services, education, and therapy collaborate to deliver compassionate care tailored to patient needs. The facility operates 24/7 to support patient and community wellness.

Role Overview

The Patient Access Registrar position involves working Wednesday through Friday nights from 7:00 PM to 7:30 AM, covering three 12-hour shifts weekly. This role is based onsite at the Fort Lauderdale Behavioral Health Center.

Responsibilities

The registrar will support the behavioral health facility’s patient access functions during night shifts, contributing to effective intake and care coordination for patients facing mental health and substance abuse challenges.

Qualifications and Experience

• High school diploma or equivalent required; associate degree or higher preferred.
• At least one year of business office experience preferred, ideally in healthcare settings involving insurance verification and collections.
• Preferred one year experience with knowledge of mental health patient care, particularly regarding co-occurring disorders and substance dependency.
• Must possess Crisis Prevention Intervention (CPI) certification or equivalent.
• Valid Florida driver’s license (may be needed occasionally for driving a company vehicle).
• Current CPR certification required.
• Must pass competency exams within 90 days of hire.

Skills and Knowledge

• Strong organizational abilities and capacity to work independently.
• Calm decision-making and stress management skills under pressure.
• Basic proficiency with Microsoft Office tools such as Word and Excel.
• Excellent customer service and communication skills, both written and verbal.
• Ability to use motivational techniques effectively and solve problems consistently.
• Regular attendance and professional interaction with patients, colleagues, and families.

Work Environment and Benefits

• Engaging and rewarding work atmosphere.
• Competitive pay structure.
• 401(k) retirement plan with company matching and access to discounted stock purchase plans.
• Opportunities for career growth within UHS and its extensive network of more than 300 subsidiaries.

Equal Employment Opportunity

UHS and its subsidiaries are committed to a work culture that values diversity and inclusion, ensuring equal employment opportunities without discrimination based on legally protected characteristics.

Important Notices

Applicants should be cautious of fraudulent job solicitations. Genuine job communications from UHS representatives will not request sensitive financial or personal info via email or use public webmail services. Suspected fraud can be reported confidentially.

Salary information complies with applicable transparency laws and may vary based on education and experience.