Meter Reader

Position Overview

Veolia is seeking a dedicated Meter Reader to join their team on a permanent basis in the Limerick area and surrounding Munster counties. The role entails travelling within a designated region to collect water consumption data for our client through manual and automated reading systems.

Key Responsibilities

• Operate vehicles following assigned routes to gather consumption readings using walk-by, drive-by, and manual methods.
• Utilize an Android tablet for route navigation and strategically plan daily routes for efficiency.
• Read water meters and input data into handheld devices accurately.
• If unable to obtain a meter reading, select an appropriate skip reason from a preset list.
• Document any on-site problems, including photographic records.
• Ensure timely data uploads so that project managers and clients can track progress effectively.
• Report meter irregularities, access issues, and network concerns via handheld devices.
• Communicate maintenance or equipment problems promptly to Veolia’s Project Manager and the Meter Data Management Service Provider.
• Direct customers to the Uisce Eireann Customer Service Centre for billing inquiries.
• Update GPS locations to enhance the network’s accuracy and efficiency.
• Conduct manual readings for non-domestic meters where automated reading is unavailable.
• Comply with health, safety, and performance management protocols, including using the Ava safety reporting platform for incidents or near misses.
• Use provided tools to open boundary boxes, pump out chambers, and read meters safely.
• Perform readings on bulk meters collaboratively with a second team member using safety lifting keys.
• Consistently meet client deadlines and key performance indicators, maintaining daily and quarterly reading targets.
• Contribute to continuous project improvement by addressing inefficiencies and reporting issues promptly.

Required Skills and Qualifications

• Possession of a full clean driver’s license; commercial driving experience is beneficial.
• Familiarity with water network management or basic plumbing experience is preferable.
• Proven IT competency to operate tablets, handheld devices, and GPS equipment; training will be provided.
• Strong organizational and route planning abilities to optimize daily work schedules.
• Effective time management skills to fulfill client requirements and meet KPIs.
• Comprehensive understanding of safety practices applicable to metering services.
• Excellent communication skills with a proactive, innovative, and team-oriented attitude.

Additional Information

Veolia is committed to equal employment opportunities and fostering an inclusive workforce for all colleagues.

Applicants must be able to demonstrate their right to work in Ireland. EU/EEA nationals require proof of eligibility, while non-EU/EEA nationals must provide valid work and residency permits as stipulated by Irish law.