IT Support Officer (Entry / Junior)
Australia · Jornada completa
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- Experiencia
- Cualquier
- Salario
- —
- Vacantes
- 1
- Al corriente
- Hace 2 horas
- Modo de trabajo
- En la oficina
- Elegibilidad
- Candidates who are interested in starting or growing an IT support career, have a willingness to learn, and are comfortable helping others with technology issues.
- Reanudar
- Se requiere solicitud
Descripción del trabajo
Role overview
This is a full-time, onsite opening in Australia for an entry-level IT Support Officer. The position suits someone who is enthusiastic about technology, enjoys fixing technical issues, and wants to build a career in a busy, team-oriented environment.
The role is focused on keeping everyday IT operations running efficiently, assisting internal users, and making sure systems, devices, and applications remain dependable.
Key responsibilities
- Deliver initial support for issues involving hardware, software, and general system use.
- Set up and help maintain desktops, laptops, mobile devices, and related peripherals.
- Investigate technical problems and close support requests promptly.
- Install, configure, and keep operating systems and business software up to date.
- Assist with user access, account administration, permission changes, and password resets.
- Monitor IT systems and flag areas where processes or performance can be improved.
- Keep clear and accurate records of support work and technical procedures.
- Work with internal stakeholders to maintain reliable IT service and a positive user experience.
Requirements
- Foundational knowledge of computer hardware, operating systems, and basic networking.
- Working familiarity with Windows, Microsoft 365, and standard business applications.
- Strong ability to diagnose problems and work through technical issues.
- Clear communication skills and a customer-focused approach.
- Open to learning new tools and adapting to changing technical needs.
- Ability to organize tasks effectively and work both independently and as part of a team.
What’s offered
The employer offers structured training, continuous learning, guidance from experienced IT professionals, and exposure to modern IT systems and tools. The package also includes competitive pay and benefits, along with a collaborative and supportive workplace.
Additional information
If you are keen to start your IT journey and enjoy helping others through technology, this opportunity is aimed at candidates who are ready to learn and contribute from day one.