IT Manager

About Mactrans

Mactrans Logistics is a North American third-party logistics company that supports truckload and LTL freight customers. The business has offices in Toronto, Montreal, Calgary, and Moncton, and has been recognized among Canada’s Top-Growing Companies by The Globe & Mail for five years in a row, along with being named Employer of the Year (SME) by CITT in 2025.

The company’s growth is built on reliable service, strong execution, and a people-first culture. Mactrans values different backgrounds and perspectives and encourages applications from candidates of all communities.

Role overview

Reporting to senior leadership, this position serves as Mactrans’ most senior technology lead. The role owns the systems, tools, and IT direction that support everyday operations, while also shaping the technology roadmap for future growth. You will work closely with the managed IT provider across desktop support, infrastructure, and cybersecurity, and partner with teams across the business to improve operations through technology.

This is a practical, high-impact leadership role for someone who likes solving problems, thinking strategically, and getting involved in execution to make progress happen.

Key responsibilities

• Define the technology roadmap that supports scaling, modernization, and long-term competitiveness.
• Find opportunities to streamline work, automate processes, and improve business outcomes through technology.
• Maintain secure, dependable, and well-functioning systems so employees and customers can work effectively.
• Oversee the relationship with the managed IT provider and other vendors, ensuring strong service quality and ongoing improvement.
• Guide the development of business systems and EDI capabilities to strengthen efficiency, integration, and customer experience.
• Lead technology initiatives from concept through release, with attention to schedule, budget, and measurable value.
• Manage the IT budget, software, hardware, and day-to-day technology operations to support current needs and future growth.
• Create and maintain practical IT policies, cybersecurity practices, and business continuity plans that lower business risk.

Candidate profile

• At least 5 years of experience leading IT teams and technology strategy, including oversight of outsourced IT or MSP relationships.
• Post-secondary training in Information Technology, Computer Science, or a related discipline.
• Proven people leadership experience with hiring, coaching, and developing high-performing teams.
• Ability to explain complex technical topics in clear, business-friendly terms that support decision-making.
• Experience delivering technology projects from planning to launch while keeping stakeholders aligned and removing blockers.
• Strong vendor management skills, including negotiation and accountability for outcomes.
• Hands-on experience with business applications such as TMS, ERP, and SaaS platforms.
• Solid understanding of EDI operations and integrations, including collaboration with customers and vendors to resolve issues and improve connectivity.
• Background in logistics, transportation, supply chain, or another fast-paced operational setting.

Compensation and benefits

The base salary for this position is CAD 95,000 to CAD 120,000 per year, plus an annual performance bonus. Placement within the range depends on relevant experience, leadership strength, skill fit, and internal equity. Compensation is performance-based and may be reviewed as responsibilities and impact grow.

Full benefits are provided, including medical, dental, long-term disability, life insurance, and a health care spending account.

Application instructions

Applicants should email a resume and cover letter to careers@mactrans.ca with “IT Manager” in the subject line.

The cover letter should be short and must include: five bullet points explaining why you are a strong fit for the role, and a description of a significant technology initiative you led, including your responsibilities, the challenges you faced, and the result achieved.

Interview selections will be based on qualifications, experience, and the information provided in the resume. Only candidates selected for further consideration will be contacted.